Alejandro Rodriguez

Noticed similar trucks went down in price on the website day after I bought one. Frustrating day after I bought one. Frustrating More

by scott_tonroy Verified Customer Verified Customer

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Buying a vehicle online requires trust, honesty, and transparency from the dealership. Unfortunately, that was not my experience. From start to finish, this process revealed a clear lack of integrity, p transparency from the dealership. Unfortunately, that was not my experience. From start to finish, this process revealed a clear lack of integrity, poor communication, and disregard for customer satisfaction. When the vehicle arrived, the windshield had two large cracks that had already started running, forcing me to replace it immediately at my own expense. The transport company provided photographic proof that the damage existed before the vehicle ever left the dealership, yet no one disclosed this prior to the sale or took responsibility afterward. That kind of deception is unacceptable. Even though I have a credit score over 800, the dealership refused to allow me to arrange my own financing. Instead, they insisted I use their financing company and locked me into a rate that was far higher than what my own bank offered. It was clear this was done for their financial gain, not my benefit. They were also relentless in trying to upsell me on products I did not need, including extended warranties and add-ons that I had clearly stated I was not interested in. This aggressive sales approach only reinforced my impression that their focus was profit, not the customer. Upon delivery, I also discovered that while two of the tires were new, the other two were old and worn — another important detail that was never disclosed. Overall, my experience with this dealership has been extremely disappointing. The lack of honesty, transparency, and professionalism made what should have been an exciting purchase incredibly stressful. I would strongly advise others to proceed with extreme caution when dealing with this dealership. Trust and integrity should come standard with any sale — this business failed on both counts. More

by CARRIE15 Verified Customer Verified Customer

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I had service, with friendly and knowledgeable employees. The staff was attentive. Thank you for that. The staff was attentive. Thank you for that. More

by Tara Verified Customer Verified Customer

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Good and nice to work with, decent timing not slow, approved me pretty quick, awesome approved me pretty quick, awesome More

by rafael.jr.liquidator Verified Customer Verified Customer

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Max did a great job and got me the deal I eas wanting to get get More

by brybrownlee Verified Customer Verified Customer

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They selected the best choice for me I’m so happy with my new car. new car. More

by daniela.maria031990 Verified Customer Verified Customer

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After being told just fun our credit through ford they ran it 3 time credit score is going to drop I’ve work sooooo hard to keep my credit score high and this happen and this is our 5 purchase from ford. ran it 3 time credit score is going to drop I’ve work sooooo hard to keep my credit score high and this happen and this is our 5 purchase from ford. More

by EDDYHIGGINS1974 Verified Customer Verified Customer

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Good have fun with your new car love mine car and your new car so far good new car so far good More

by thanhquach05 Verified Customer Verified Customer

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Josue Cruz was very helpful, informative and courteous. He made the car buy process less intimidating and streamlined. He made the car buy process less intimidating and streamlined. More

by Platinum1839 Verified Customer Verified Customer

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They got me a good deal on a new car this is the 4th car I've bought from them would definitely continue to go to them I've bought from them would definitely continue to go to them More

by dakota.lawrence Verified Customer Verified Customer

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