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Alejandro Noyola
Alejandro Noyola at Russ Darrow Metro Mazda

Alejandro Noyola

Finance Manager

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.4
23 Reviews
4.4

23 Reviews

Write a Review

23 Reviews of Alejandro Noyola

May 31, 2025

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Employee Rating

Everyone was friendly and knowledgeable about the entire process I’d definitely use them again😊 More

by Msfleming. Cf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robyn ODonnell, Janea Anthony, Adrian Hryniewicki

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Jun 01, 2025

Russ Darrow Metro Mazda responded

Thank you for sharing your review! It's a pleasure to know that our team provided you with such excellent assistance. We hope to see you again! Jalen Moore jalen.moore@russdarrow.com

May 30, 2025

Dealership Rating
Employee Rating

They delivered terrific sales and service throught the process. We are pleased with our experience More

by JSCHMIT744
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stanley Moore, Johnny Perez , Chris Smelis

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May 30, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Metro Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Jalen Moore jalen.moore@russdarrow.com

May 01, 2025

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Employee Rating

The staff are super friendly but there was quite a few fees that were not advertised as heavily online. As someone who came looking for a specific car, include those extra prices somewhere obvious so buye More

by GRACEIZZY3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Janea Anthony, Karrar Musa

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May 01, 2025

Russ Darrow Metro Mazda responded

Grace, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

April 27, 2025

Dealership Rating
Employee Rating

Our salesperson, Robyn, was very helpful and personable. She made our experience a good one. Not impressed with the detailing of the vehicle; still sap on the paint. More

by RSJ.BLAIR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robyn ODonnell, Karrar Musa

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Apr 27, 2025

Russ Darrow Metro Mazda responded

It's great to hear that Robyn was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

April 26, 2025

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Employee Rating

Russ Darrow Mazda was everything and more than I expected. Tim Scott and Musa and his team made my experience Amazing. I was able to find the perfect car for my daughter. Our whole family are beyond More

by MSTALBERT1961
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Scott, Erica Smiley, Karrar Musa

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Apr 26, 2025

Russ Darrow Metro Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

April 25, 2025

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Employee Rating

They did everything they could to help me and I appreciate them a lot. They made sure I left happy and satisfied! More

by Kayla McPike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Matson, Tim Scott, Shaunte ONeal, Karrar Musa

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Apr 25, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

April 11, 2025

Dealership Rating
Employee Rating

Not so good buying experience. Sales manager made me feel bad for requesting somebody that speaks Spanish. Although sales manager did work with me, during the negotiation process, More

by Omar Hernandez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Noah Matson, Tim Scott, Shaunte ONeal , Musa

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Apr 14, 2025

Russ Darrow Metro Mazda responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Omar. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jalen Moore jalen.moore@russdarrow.com

March 18, 2025

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Employee Rating

Every time I asked to see the window sticker of the car I test drove they dodged and distracted until I forgot again. Early in the day I said I didn’t want the 33k version I wanted the 28k. They pressured me More

by K_HOLLY_12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Noah Matson , Chris S and I don’t know the name of the sales manager

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Mar 21, 2025

Russ Darrow Metro Mazda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jalen Moore jalen.moore@russdarrow.com

Mar 22, 2025

K_HOLLY_12 responded

I've sent you an email and would be interested in seeing what the possibilities are.

March 14, 2025

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Employee Rating

Nice place with good customer service, Alejandro was amazing, really grateful for everything. Thank you More

by Mr. Archbold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

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Mar 14, 2025

Russ Darrow Metro Mazda responded

Mr. Archbold, Thank you for your business and this review. We're happy to hear Alejandro and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

March 09, 2025

Dealership Rating
Employee Rating

The sales and finance did not share their numbers until I signed all documents. The dealership is bad More

by Nandakumar.belur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jalen Moore, Robyn ODonnell, Noah Matson, Nick Mudd, Elmedin Smajic , Corey Weathers

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Mar 13, 2025

Russ Darrow Metro Mazda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jalen Moore jalen.moore@russdarrow.com

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