Alejandro De La O

Great and efficient customer service, good and courteous staff. I recomend Puente Hills Chevrolet to everyone. staff. I recomend Puente Hills Chevrolet to everyone. More

by GPERALES57 Verified Customer Verified Customer

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Brought in my Camaro for the 2nd recall software up date. Had an appointment at 12PM and arrived at 11:44AM. Car gets checked in gentleman says about an hr 2 hr wait. I said that’s okay. Almost 2 hrs passed Had an appointment at 12PM and arrived at 11:44AM. Car gets checked in gentleman says about an hr 2 hr wait. I said that’s okay. Almost 2 hrs passed and my car is still parked outside by the lobby. I check in with the guy and he walks back to check in. He says it will be worked on in about 10 minutes. 30 minutes pass by and I see another lady get helped and she came way after me so that’s where I spoke to the service manager about the whole situation and I was irritated. It was not busy at all and there were no cars in the queue. I posted a negative google review with pics to prove a point that they were not busy. That’s when the manager takes initiative and checks in on the guy and he himself gave me the car. At this point the damage has been done and the manager tells me he doesn’t want to lose business. I straight told him that I won’t be coming back here at all and will take the car to camino real Chevrolet where initially purchased the car from. it took almost 3 hrs to get my car serviced for the recall and it was not busy at all. Last time I took my Camaro in march for the 1st recall it wasn’t that long. Then I brought my Camaro for an oil change in may and didn’t take that long. More

by IPV Verified Customer Verified Customer

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Thanks good service my car running like new even is 12 year old all service done at puente hills Chevrolet it has. 157000 miles running good thanks guys year old all service done at puente hills Chevrolet it has. 157000 miles running good thanks guys More

by LARODRIGUEZ0007@GMAIL.COM Verified Customer Verified Customer

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This dealership was very helpful and friendly with helping us find a car. The faculty was very nice and all the workers were knowledgeable and friendly! helping us find a car. The faculty was very nice and all the workers were knowledgeable and friendly! More

by LEONT777 Verified Customer Verified Customer

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They fixed my radio problem in one hour, normally will take one day. Ruben pushed to have my car fixed because I need my car to go to work next day. take one day. Ruben pushed to have my car fixed because I need my car to go to work next day. More

by DWOWANG Verified Customer Verified Customer

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I bought a new car for 5 months, drove more than 10,000 miles, and repaired it three times. I'm really speechless. I just repaired it once last week, and now it shows that there is a problem. It shows that miles, and repaired it three times. I'm really speechless. I just repaired it once last week, and now it shows that there is a problem. It shows that the engine oil is low. I'm really satisfied. By the way, the service of your 4S store is really bad👎 More

by 707403947 Verified Customer Verified Customer

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I had a great experiance taking my vehicle to chevrolet of puente hills. Service advisors and technicians are very professional. of puente hills. Service advisors and technicians are very professional. More

by erikdelgado4 Verified Customer Verified Customer

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Amazing! Luis kept me informed of the time, cost, and of any delays. I was never left wondering. He ensured that my issue was covered by the manufacturer Luis kept me informed of the time, cost, and of any delays. I was never left wondering. He ensured that my issue was covered by the manufacturer and provided helpful information on how to properly maintain my car, moving forward. More

by NC Verified Customer Verified Customer

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Gerardo is amazing at his job , thank you for helping me find the car I wanted !! find the car I wanted !! More

by snaiely23 Verified Customer Verified Customer

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Awesome, smiling, joyful hospitality every time I visit. I truly enjoy every visit. Always a pleasure and the job always gets done right. Thank Puente Hill Chevrolet. I truly enjoy every visit. Always a pleasure and the job always gets done right. Thank Puente Hill Chevrolet. More

by DEZVASQUEZ02.DOV Verified Customer Verified Customer

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