Alecia Pack
Alecia Pack at Dover Honda

Alecia Pack

Service Advisor

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.8
232 Reviews
4.8

232 Reviews

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232 Reviews of Alecia Pack

February 06, 2026

Dealership Rating
Employee Rating

Luke's customer service was very good. He kept me informed of everything that needed to happen for my service and got me out as soon as possible. More

by SRICHMOND1968
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, James McIntyre

February 06, 2026

Dealership Rating
Employee Rating

I very positive experience. Everyone was very helpful and answeed all my questions. Will highly recommend. More

by rich
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, James McIntyre

February 06, 2026

Dealership Rating
Employee Rating

First time I've ever come in for service and my bill was zero! It was suggested via email that I get my tires rotated and I had a tire inflation warning on the dash. Tires were fine so they just checked th More

by BUBARLISA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, James McIntyre , Michael Souter

February 06, 2026

Dealership Rating
Employee Rating

We were very disappointed in the lack of communication with us. The service department never gave us updated on our vehicle even when we left several messages. More

by gleasonkk
Recommend Dealer
No

Other Employees Tagged: Alecia Pack

February 06, 2026

Dealership Rating
Employee Rating

I already did this. It went well. Service was responsive. Information was provided. It was well organized. The work was expensive More

by dbarbarits
Recommend Dealer
Yes

Other Employees Tagged: Alecia Pack

February 04, 2026

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Employee Rating

Evan Drake is a rockstar! Couldn’t be happier with the work he did! Keep up the good work! More

by SEANP_DRAKE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Evan Drake

Feb 04, 2026

Dover Honda responded

We couldn't agree more, Sean! Thank you for taking the time to leave Evan and the Dover Honda team this awesome review! We hope to see you again down the road! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

February 02, 2026

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Employee Rating

I had an issue with the transmission box. The service department was able to diagnose and fix the issue timely and for an amount that I found reasonable. They also reviewed a number of basi More

by JPUCKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, James McIntyre , Michael Souter

Feb 03, 2026

Dover Honda responded

Hi Pucko! Thank you for sharing your experience with our team! We are so appreciative of your business and hope to serve you again at Dover Honda. Drive safely! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

February 02, 2026

Dealership Rating
Employee Rating

Alecia followed up on my extended warranty and found that the repair was covered. She did this without being asked. More

by wiss774
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 03, 2026

Dover Honda responded

We love going the extra mile for our customers! We are delighted to hear that Alecia went above and beyond to take care of your repair needs. Thank you for choosing Dover Honda, and we hope to have you back in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

February 01, 2026

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Employee Rating

Service manager was extremely kind and helpful. It was very busy but she was great. More

by Car111222333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Dover Honda responded

Hi! Thank you for leaving us this five-star review and for your kind words about our service team at Dover Honda! We'll see you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

January 30, 2026

Dealership Rating
Employee Rating

These people are always kind and professional. They are very respectful to me as a senior customer and explain everything. I have been going here for 10 years now for all of my service work. More

by SAILINGRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, James McIntyre , Michael Souter

Jan 31, 2026

Dover Honda responded

Thank you for your continued trust over the past decade and for sharing your feedback! We’re grateful for your business and look forward to your next visit. Have a great day! -The Dover Honda Team Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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