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Alecia Pack

Overview Reviews (192) Inventory (216)

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Alecia Pack

Service Advisor

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.8

192 Reviews

Overview Reviews (192) Inventory (216)

4.8

192 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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192 Reviews of Alecia Pack

November 15, 2025

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The process of getting my car v in for the recall, having a loaner car available and the quick turn around were very nice. The customer service was very good. a loaner car available and the quick turn around were very nice. The customer service was very good. More

by waynemckay

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Alecia Pack

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November 10, 2025

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Employee Rating

Ken and the whole service team are amazing. I wouldnt take my vehicle anywhere else! Quality work and friendly faces. What more could you ask for? I wouldnt take my vehicle anywhere else! Quality work and friendly faces. What more could you ask for? More

by tfabiano0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tony Khoury, James McIntyre, Nick Strong, Ethan Garcia, Dianna Chase , Ken

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Nov 11, 2025 -

Dover Honda responded

We're delighted by your feedback about Ken and the team! Thank you for choosing Dover Honda and for sharing your support. We look forward to welcoming you back! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 10, 2025

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I have been buying cars from Dover Honda for 20 years so they must be something right ?? they must be something right ?? More

by Rick

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Alecia Pack

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Nov 11, 2025 -

Dover Honda responded

We really appreciate you taking the time to leave Dover Honda this awesome review, thank you! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 10, 2025

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The service was excellent! ! The person who helped me was able to get the tires I wanted and I got another appointment quickly to get the tires on. ! The person who helped me was able to get the tires I wanted and I got another appointment quickly to get the tires on. More

by angelapalattellabowen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 11, 2025 -

Dover Honda responded

Thank you for choosing Dover Honda and for sharing your review of our team, Angela! It was our pleasure to assist and we wish you safe travels ahead! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 09, 2025

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Employee Rating

Always really great. They make me feel very comfortable. Loved how she told me 'you're gonna love these tires!' They make me feel very comfortable. Loved how she told me 'you're gonna love these tires!' More

by Susan Serfass

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Alecia Pack

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Nov 11, 2025 -

Dover Honda responded

Susan, thank you for being a loyal customer! We're glad you are always comfortable and satisfied with our work. We look forward to seeing you again! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 09, 2025

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They are honest reliable, super nice people and I always feel taken care of and appreciated feel taken care of and appreciated More

by Terrileewest

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James McIntyre

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Nov 10, 2025 -

Dover Honda responded

Thank you for the five-star rating! The team looks forward to working with you again! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 08, 2025

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Amazing people working there! Wait time is exactly what I was told and very comfortable waiting area Wait time is exactly what I was told and very comfortable waiting area More

by Ellenb50

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Alecia Pack

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Nov 11, 2025 -

Dover Honda responded

Thank you for your kind words, Ellen! We’re thrilled to hear our team made your visit comfortable and that the wait time matched your expectations. We appreciate your feedback and look forward to seeing you again! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 08, 2025

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Quick - fast service with award winning customer care got my Honda in shape for the holidays. my Honda in shape for the holidays. More

by JCASSOTIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Segien, James McIntyre, Michael Souter

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Nov 10, 2025 -

Dover Honda responded

Thank you for the glowing review! We appreciate your support! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 08, 2025

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Employee Rating

Alecia was great. . She was friendly, courteous and fully explained any issues and recommended maintenance items for my car. Great dealership. . She was friendly, courteous and fully explained any issues and recommended maintenance items for my car. Great dealership. More

by NITEFLYR7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 10, 2025 -

Dover Honda responded

We're so glad to hear you had a great experience with Alecia! Thank you for choosing Dover Honda and for sharing your feedback! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 07, 2025

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Employee Rating

Dover Honda of Dover, New Hampshire called me to schedule a recall inspection on my Civic which went excellent. a recall inspection on my Civic which went excellent. More

by Jj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Segien, James McIntyre, Michael Souter

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Nov 10, 2025 -

Dover Honda responded

Hearing about your positive experience with our team at Dover Honda made our day! Thanks for sharing, see you next time. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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