Aldo Mercado
Express Lane Service Writer
Westbury Jeep Chrysler Dodge RAM SRT
100 Jericho Turnpike
Jericho, NY 11753
2 Reviews
Write a Review2 Reviews of Aldo Mercado
September 19, 2015
Terrible service This review is about the service department only. It has nothing to do wit my experience at the dealership itself. I had gotten my cat serviced twice This review is about the service department only. It has nothing to do wit my experience at the dealership itself. I had gotten my cat serviced twice since I purchased my car back in October last year. The first time I got there on a Saturday around 8 am. There was no line for the "express" lane. Yet it took about 1:30 hours to get an oil change. They claim they do an inspection of the car, but at that particular point my cat had no windshield fluid and they didn't replenish it. The second time I needed an oil change and yearly inspection. I was told it'd take an hour and a half. After more than two hours I inquired about the expected timeframe. They told me the car wa ready, but as I walked towards it, i noticed the inspection had not be done. They took the car back which took another half an hour. I spent 3 hours getting a simple oil change and an inspection which normally takes an hour tops in other service center. I did not get an apology or anything of the sort for that terrible waste of time. More
June 07, 2015
STEVEN PETROWSKI IS A ROCK STAR Going there from now on. Thank you again. Would recommend highly. Convenient Saturday hours and close to home. The place is nice and clean much better Going there from now on. Thank you again. Would recommend highly. Convenient Saturday hours and close to home. The place is nice and clean much better than other service places I've seen. More
Other Employees Tagged: Aldo Nicoletta