Alberto Valcarce

Really it was a good and fast experience. Everything clear. Alberto gave me all the options and understood my concerns. Everything clear. Alberto gave me all the options and understood my concerns. More

by CPBOLANOS Verified Customer Verified Customer

Report | Print

Great customer service! Enjoyed the conversation with the sales rep and manager! Very straight forward and friendly! Enjoyed the conversation with the sales rep and manager! Very straight forward and friendly! More

by mildred.moses45 Verified Customer Verified Customer

Report | Print

It was the best experience I've had buying a car. Alberto was very helpful in explaining everything to me. I was given a great deal on my trade and was done in just over two hours. Alberto was very helpful in explaining everything to me. I was given a great deal on my trade and was done in just over two hours. More

by bott76 Verified Customer Verified Customer

Report | Print

Alberto was very helpful. I was treated great by all involved. I have been tot he service department, that is why I bought a Hoagland. Top notch service. I was treated great by all involved. I have been tot he service department, that is why I bought a Hoagland. Top notch service. More

by rlpowers50 Verified Customer Verified Customer

Report | Print

Very friendly and very cooperative sales person, he helped me a lot to make the right decision and explained me everything the right way. helped me a lot to make the right decision and explained me everything the right way. More

by JITO815 Verified Customer Verified Customer

Report | Print

Sales person was pleasant and easy to work with. Found the car I wanted at another location and had it in one day. Even brought the paper work to the house for us to sign due to a change that was ma Found the car I wanted at another location and had it in one day. Even brought the paper work to the house for us to sign due to a change that was made. More

by RJCLAR09 Verified Customer Verified Customer

Report | Print

Unfortunately, the reality is that sales will do whatever it takes to close the deal regardless of the issues, including misleading and misrepresenting the facts. Sales agreed to set up a loaner for maintena it takes to close the deal regardless of the issues, including misleading and misrepresenting the facts. Sales agreed to set up a loaner for maintenance since they DID NOT complete a maintenance. The Sales Rep failed to set up a call, and when reached, he said, "I completely forgot about it since I have too many things on my plate." I emailed the Finance manager, and there was no response. Very unsettling and negative experience and will not recommend Red Hagland, Alberto Valcarce, and Mohament Gafur under any circumstance. More

Report | Print

He was very nice and Answer all my questions and help me through the process I will like to thank him for that through the process I will like to thank him for that More

by esantana1355 Verified Customer Verified Customer

Report | Print

Shane was very helpful and patient with us. He took time to show me how to do everything I requested. He took time to show me how to do everything I requested. More

by BMAC2 Verified Customer Verified Customer

Report | Print

No pressure, very customer focused and friendly. Alberto was a great sales person. Love my car! Alberto was a great sales person. Love my car! More

by MFRENCH098 Verified Customer Verified Customer

Report | Print