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Alberto Casillas
11 Reviews
Al served with honor as a United States Marine, where he forged a legacy of discipline, courage, and unwavering loyalty. Though his uniform is now folded away, the values he lived by in service continue to shape every aspect of his life. As a leader, a protector, and a quiet example of strength, Al embodies the Marine Corps ethos in all he does. Semper Fidelis isn’t just a motto—it’s the standard he holds himself to every day. Today, at Tracy Toyota, those same principles are evident in his work. With a customer-first mindset, meticulous attention to detail, and a straightforward, trustworthy approach, Al delivers a level of service that reflects both his military roots and his dedication to excellence. The mission has changed, but the commitment remains.
Read moreDealership Experience
6 mos
Languages Spoken
Spanish
11 Reviews
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11 Reviews of Alberto Casillas
June 25, 2025
I bought Toyota Prius last month (05/29) at Tracy Toyota. I had great experience working with Al Casillas (Internet Sales Manager). He is friendly and courteous sales person who made my buying journey a seam I had great experience working with Al Casillas (Internet Sales Manager). He is friendly and courteous sales person who made my buying journey a seamless and pleasant experience. He was able to get us a good deal on the vehicle and kept us informed on when my vehicle was to arrive at the dealership. To ensure that my vehicle buying experience at the dealership was good, he showed up even though it was his day off. With him around, we were able to finish the paperwork and financing in couple of hours saving us time. Overall my buying experience at Tracy Toyota was great because of Al Casillas and I would buy again in the future from Tracy Toyota. Thank you, Al for great customer experience!! More
by Uday Ghorpade
Other Employees Tagged: Al Casillas
June 22, 2025
The staff were very friendly and laid-back. They were helpful and not pushy at all. They were helpful and not pushy at all. More
by Wwhsiao3
Other Employees Tagged: Bruce Liu, John Lau
June 16, 2025
Everything was good, this is my first time bought a car by my self, but a dealer explained about everything of a vehicle. How was it work, including car history, any issues of a vehicle by my self, but a dealer explained about everything of a vehicle. How was it work, including car history, any issues of a vehicle More
by thihuynh.04022000
Other Employees Tagged: Wali Razaqi
June 16, 2025
Very good service. Would come back to buy and share this experience with my family. Bruce did a phenomenal job and was able to track this car. Love this dealership!!! Would come back to buy and share this experience with my family. Bruce did a phenomenal job and was able to track this car. Love this dealership!!! More
by Sandra
Other Employees Tagged: Bruce Liu
June 15, 2025
Easygoing and good communication through the whole process. Stress free and no pressure shopping here. process. Stress free and no pressure shopping here. More
by Kzxlvv3156
Verified CustomerOther Employees Tagged: Bruce Liu, Mustafa Mohammad , John Lua
June 13, 2025
Sparkling clean,dealership with spectacular staff! Kudos to Alberto Casillas with a humble demeanor coupled with stellar service provided with 110% dedication! John Lau crowned the day with exemplar Kudos to Alberto Casillas with a humble demeanor coupled with stellar service provided with 110% dedication! John Lau crowned the day with exemplary experience with a dash of humor! More
by opauline697
Other Employees Tagged: Joe Lee
June 13, 2025
Smooth experience, most of the negotiation was done online and car was ready for pickup, when i got there. Al and Bruce both were great in getting everything done quickly and smoothly. online and car was ready for pickup, when i got there. Al and Bruce both were great in getting everything done quickly and smoothly. More
by parambatavia
Other Employees Tagged: Bruce
June 02, 2025
Excellent communication. Very friendly. Buying process was painless. Excellent experience buying a new family vehicle Very friendly. Buying process was painless. Excellent experience buying a new family vehicle More
by Danielle.roberts81
Other Employees Tagged: Mustafa Mohammad
May 24, 2025
Alberto made the car-buying experience wonderful! 👍🌟 He worked diligently to find the exact vehicle I desired within my budget. 💰 He is very professional, knowledgeable, and trustworthy. 💯 I will 👍🌟 He worked diligently to find the exact vehicle I desired within my budget. 💰 He is very professional, knowledgeable, and trustworthy. 💯 I will definitely be going back to purchase another vehicle soon for my son! More
by lauramarsela
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