Alberto Casillas
Alberto Casillas at Tracy Toyota

Alberto Casillas

Internet Sales Manager

Tracy Toyota

2895 N. Naglee Road
Tracy, CA 95304

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5.0
15 Reviews

Al served with honor as a United States Marine, where he forged a legacy of discipline, courage, and unwavering loyalty. Though his uniform is now folded away, the values he lived by in service continue to shape every aspect of his life. As a leader, a protector, and a quiet example of strength, Al embodies the Marine Corps ethos in all he does. Semper Fidelis isn’t just a motto—it’s the standard he holds himself to every day. Today, at Tracy Toyota, those same principles are evident in his work. With a customer-first mindset, meticulous attention to detail, and a straightforward, trustworthy approach, Al delivers a level of service that reflects both his military roots and his dedication to excellence. The mission has changed, but the commitment remains.

Dealership Experience

7 mos

Languages Spoken

Spanish Spanish

5.0

15 Reviews

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15 Reviews of Alberto Casillas

July 22, 2025

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Employee Rating

We are so happy for the service hea a very nice and good employee we was so happy with the service More

by mariasegovia815icloud.com
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2025

Tracy Toyota responded

Hi Maria, Thank you so much for your kind message! We’re happy to hear you were pleased with the service. Al is a valued part of our team, and it’s great to know he made such a positive impression. We really appreciate your feedback and hope to work with you again soon!

July 13, 2025

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Due to some complications on my end it took a little longer than expected. But Alberto worked with my husband and I non stop and really helped me achieve my goal of getting my dream car. He worked very More

by astedman0919
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lau

Jul 14, 2025

Tracy Toyota responded

Astedman0919, thank you so much for sharing your experience! We’re thrilled Alberto and John could help make your dream of owning a 4Runner come true. Alberto’s dedication and patience really stood out, and we’re glad you felt supported every step of the way. Enjoy every moment (and adventure!) in your new ride — we’re always here when you need us!

July 08, 2025

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Great straightforward experience buying my new toyota. No hidden charges or upsells. Enjoying my purchase More

by loginovnd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bruce Liu

Jul 14, 2025

Tracy Toyota responded

Loginovnd - Thanks for the great feedback! We're really glad to hear everything went smoothly and that you're enjoying your new Toyota. Bruce and Alberto said it was a pleasure working with you. Let us know if you need anything at all — we're always here to help.

July 03, 2025

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My experience was awesome with Alberto at Tracy Toyota. He was honest from the start and in my opinion that goes a long way and I hope that Tracy Toyota values him as an asset. Not only will I be going th More

by DANIELALOPEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farooq Jahla, John Lau

Jul 04, 2025

Tracy Toyota responded

Daniel - Really appreciate you taking the time to share this! We're so glad to hear Alberto took great care of you — he's definitely a huge part of our team, and we’ll make sure your shoutout gets to him and the rest of the crew. It means a lot that you'd recommend us, and we’re always here when you or anyone you know needs help with a vehicle. Thanks again for choosing Tracy Toyota, and we hope to see you again down the road!

June 25, 2025

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I bought Toyota Prius last month (05/29) at Tracy Toyota. I had great experience working with Al Casillas (Internet Sales Manager). He is friendly and courteous sales person who made my buying journey a seam More

by Uday Ghorpade
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Casillas

Jun 27, 2025

Tracy Toyota responded

Uday, really appreciate you sharing that. Al is one of those people who genuinely goes the extra mile, and it means a lot to hear how much of a difference he made in your experience—especially showing up on his day off to make sure everything went smoothly. We’re glad the whole process felt easy and efficient for you. Enjoy your new Prius, and we’ll be here when you're ready for the next one!

June 22, 2025

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The staff were very friendly and laid-back. They were helpful and not pushy at all. More

by Wwhsiao3
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bruce Liu, John Lau

Jun 22, 2025

Tracy Toyota responded

Wwhsiao3 - Really appreciate the kind words! It means a lot to hear that Al, John, and Bruce made things smooth and low-pressure for you. Bruce definitely went out of his way to make sure you got the exact Rav4 Hybrid you were looking for — even if it meant a trip to SF! Enjoy the new car, and feel free to reach out anytime — we're always here to help.

Jun 22, 2025

Wwhsiao3 responded

I appreciate Bruce going out of his way to get a specific color Rav4 hybrid for me from SF! A great team and very accommodating.

June 16, 2025

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Everything was good, this is my first time bought a car by my self, but a dealer explained about everything of a vehicle. How was it work, including car history, any issues of a vehicle More

by thihuynh.04022000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wali Razaqi

Jun 19, 2025

Tracy Toyota responded

Hey thihuynh.04022000, Congrats on getting your first car! That’s a huge milestone! 😊 Glad to hear Al and Wali took the time to go over everything with you, from the car’s history to how it works. Sounds like it was a solid experience. Enjoy your new ride, and drive safe out there!

June 16, 2025

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Very good service. Would come back to buy and share this experience with my family. Bruce did a phenomenal job and was able to track this car. Love this dealership!!! More

by Sandra
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bruce Liu

Jun 16, 2025

Tracy Toyota responded

Hi Sandra, Thanks so much for the kind words! We’re really glad you had a great experience. Bruce and Al will be happy to hear your shoutout. It means a lot that you'd share this with your family—hope to see you again soon!

June 15, 2025

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Easygoing and good communication through the whole process. Stress free and no pressure shopping here. More

by Kzxlvv3156
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bruce Liu, Mustafa Mohammad , John Lua

Jun 15, 2025

Tracy Toyota responded

Thanks, Kzxlvv3156! Glad to hear the process felt easy and pressure-free. Bruce Liu and Mustafa Mohammad will be happy to know they made a difference. We appreciate you!

June 13, 2025

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Sparkling clean,dealership with spectacular staff! Kudos to Alberto Casillas with a humble demeanor coupled with stellar service provided with 110% dedication! John Lau crowned the day with exemplar More

by opauline697
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Lee

Jun 13, 2025

Tracy Toyota responded

Thanks so much for the kind words, Pauline! We’re lucky to have team members like Alberto, Joe, and John—glad they helped make your visit such a great one. We'll be sure to pass along your kudos! Hope to see you again soon.

1

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