Albert White
Albert White at Maus Acura of North Tampa

Albert White

General Manager

Maus Acura of North Tampa

11025 N Florida Ave
Tampa, FL 33612

4.8
77 Reviews
4.8

77 Reviews

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77 Reviews of Albert White

March 02, 2025

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Employee Rating

Maus Acura of North Tampa I purchased a Ford Expedition for $34,000 from Maus Acura, and the staff assured me it was a clean, accident-free vehicle. However, just a week later, I took it to a Ford dealersh More

by Genti
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Devin Stotts, Jason Ellenburg

Mar 05, 2025

Genti responded

Maus Acura of North Tampa In February, I traded in my 2022 Chevrolet Suburban at this dealership for a 2021 Ford Expedition. Two weeks later, a Ford dealer inspection revealed that the car had been previously damaged, repaired in two places, and none of this was disclosed or reported on Carfax. Additionally, the dealer failed to inform me that the vehicle had been used by Enterprise Rental Company. When I contacted General Manager Albert White about this, he told me they would not take the car back and suggested I either sell it elsewhere or take legal action. After further research, I discovered a disturbing pattern: Maus Acura purchases vehicles at auction, whether damaged or not, repairs them, sells them, and does not report the repairs on Carfax. I feel completely deceived and taken advantage of. If you are considering doing business with this dealership, think twice. Work with honest dealers who stand by their word—don’t fall victim to fraudulent practices like I did. Yesterday, they made me another offer: bring in the Ford for $30,000, and they would sell me another vehicle similar to the one I originally traded—while asking me to add another $10,000. Losing $10,000 in just three weeks is outrageous. This deal makes no sense. If you’re thinking about buying from this dealer, get a specialist to inspect the car beforehand, or you may end up in the same situation. Don’t fall for their scams. You continue to deceive me. At the time of sale, I was not informed that this car had been purchased from the Enterprise rental company.

Mar 08, 2025

Genti responded

People, when you buy cars from this dealer, be careful. They sell cars that were previously used by rental car companies, and they do not disclose this information at the time of sale. I bought my car with a clean Carfax report, and after a few days, I discovered that my car had been damaged and repainted. This dealer buys damaged or problematic cars, fixes them, does not report the issues, and sells them as if they were clean. I am currently waiting for a sales report from Enterprise Oklahoma for my car, and soon I will take them to court for scamming me. If anyone else has similar complaints, please contact me at memagenti@gmail.com, and together we will show them in public court that the time for scams is over. I will update my case on this page every day.

February 13, 2025

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grateful for a smooth experience with car buying. Much less friction than other dealerships I have bought from in the past. More

by llarson1978
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Recommend Dealer
Yes

January 16, 2025

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Great experience buying a new car. Lee Houston is a phenomenal salesman and helped me out with the whole buying process More

by ANDYHIPPELY
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Recommend Dealer
Yes

Other Employees Tagged: Crystal Enger, Lee Houston

December 21, 2024

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Maus Acura Rocks! Couldn’t ask for better service! 2025 MDX S type ♥️ love her already. Reached out on a Saturday, and Brittany Casanova called within minutes and we c More

by bertrambobbie
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Recommend Dealer
Yes

Other Employees Tagged: Brittany Casanova, Natalie Martinez

December 16, 2024

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Purchased RDX 2025. Purchase went smoothly. Price was negotiated prior to vehicle pick up. I would recommend this dealership. More

by DAVIDRABINDRA
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Recommend Dealer
Yes

November 22, 2024

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First class. Super friendly. Pleasure to do repeat business with. Very customer focused. Thank you. More

by Mattfelds
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Recommend Dealer
Yes

Other Employees Tagged: Crystal Enger, Meredith Balasco

November 16, 2024

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I have had top notch service every time. Zero complaints. Highly recommend. Whether purchasing, leasing or service. More

by sunshiney0
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Recommend Dealer
Yes

November 07, 2024

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Everyone was very friendly and wanted to assist with our purchase. This was great because we were not even excited about buying a car. More

by RANDOLPHANDLOLA
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Recommend Dealer
Yes

October 27, 2024

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Fantastic buying experience from start to finish! ! Jason, Albert , James in finance made the process so seamless & enjoyable. More

by jrellenburg
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jason Ellenburg, Ryan Vidal

October 27, 2024

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The team was prompt, professional, helpful, and responsive throughout the process of my vehicle purchase. More

by MJWFIELDRN
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Recommend Dealer
Yes

Other Employees Tagged: Ashly Gonzalez

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