Albert Torres
Financial Services Consultant
Mercedes-Benz of Cutler Bay
10701 SW 211 St
Cutler Bay, FL 33189
Dealership Experience
19 yrs, 10 mos
Industry Experience
19 yrs, 10 mos
Languages Spoken
English
Spanish
64 Reviews
Write a Review64 Reviews of Albert Torres
November 08, 2024
I had an exceptional experience with Eric Kalias and Cutler Bay Staff. I would recommend them 100%! Cutler Bay Staff. I would recommend them 100%! More
Other Employees Tagged: Carlos Gutierrez, Eric Kalias
October 13, 2024
Dedicated attention, listen to your needs and what it is customer expectations. 100% customer service oriented. customer expectations. 100% customer service oriented. More
Other Employees Tagged: Janyll Henriquez , Oliver Ortiz
October 11, 2024
Great service here, and especially to Janyll Henriquez, the person in charge of my car's process. Thank you, love, for your attention and dedication. You do your job with love and care 🥰👏🏻 the person in charge of my car's process. Thank you, love, for your attention and dedication. You do your job with love and care 🥰👏🏻 More
Other Employees Tagged: Janyll Henriquez
January 30, 2024
Excellent and very professional service. I felt very comfortable and like family. I'd recommend it to anyone I know. I felt very comfortable and like family. I'd recommend it to anyone I know. More
Other Employees Tagged: Jean Pierre (JP) Basagoitia
January 04, 2024
We love Eric! ! He has helped me, my sister, and my mother buying cars and we think he is great! Eric is extremely kind, informative, and helpful when it comes to d ! He has helped me, my sister, and my mother buying cars and we think he is great! Eric is extremely kind, informative, and helpful when it comes to doing business. We recommend Eric with our eyes closed! Just bought my second vehicle with him. More
Other Employees Tagged: Eric Kalias
December 09, 2023
Excellent service from Mario Martinez. I would recommend 100% Mercedes Benz with Mario Martinez. Thanks I would recommend 100% Mercedes Benz with Mario Martinez. Thanks More
Other Employees Tagged: Oliver Ortiz, Mario Martinez
November 20, 2023
This is our 2nd time making a purchase with Erick. And just like the last time he made us feel extremely welcomed, not rush. Answered all of my questions honestly this was an informed purchase. Erick And just like the last time he made us feel extremely welcomed, not rush. Answered all of my questions honestly this was an informed purchase. Erick is a great man of God and treats his customers like family. I highly recommend you ask for Erick if you are on the market to purchase a new/used Mercedes. Also, Oliver (manager) and Albert (finance) were great too. I could not have asked for a better team to care for us during this purchase. Thank you all for your dedication and commitment of making this experience with Mercedes Benz of Cutler Bay great! More
Other Employees Tagged: Oliver Ortiz, Eric Kalias
November 19, 2023
You can have good customer service in many places, but the attention to details and service received in Mercedes of Cutler Bay is above everything, excellence level. The team that assisted me: Eric Kalias the attention to details and service received in Mercedes of Cutler Bay is above everything, excellence level. The team that assisted me: Eric Kalias, Marie who is training to become a sales person and Albert Torres were amazing, beyond words, the experience was superb. More
Other Employees Tagged: Eric Kalias , Marie (assistant in sales)
November 19, 2023
Traveling from another county to visit Mercedes-Benz of Cutler Bay might seem excessive, but it’s a no-brainer once you meet Eric Kalias and Oliver Ortiz! These two redefine the car-buying experience with Cutler Bay might seem excessive, but it’s a no-brainer once you meet Eric Kalias and Oliver Ortiz! These two redefine the car-buying experience with their unique blend of professionalism and warmth. There’s never a whiff of pressure in their approach, making the whole process as smooth as the cars they sell. The showroom is another story - spotless, spacious, and shining, it’s like stepping into a luxury car haven. It’s so pristine, you might mistake it for a car spa! The only downside? I live too far away. If teleportation were a thing, I’d pop in more often just for the joy of it. The feeling you get from interacting with Eric and Oliver is like finding an extra scoop of your favorite ice cream - unexpected and delightful. It makes the journey worth it every single time. So, if you’re in the market for a Mercedes, do yourself a favor and visit these guys. Just a heads up, you might find yourself inventing reasons to go back! More
Other Employees Tagged: Oliver Ortiz, Eric Kalias
October 24, 2023
I don't usually make posts like this, but in reality, just as we complain when things go wrong, we should also highlight the good experiences. This is my third purchase of a Mercedes Benz car from Merced just as we complain when things go wrong, we should also highlight the good experiences. This is my third purchase of a Mercedes Benz car from Mercedes Benz of Cutler Bay. The second experience was not as pleasant since the car I chose was unsuitable for my needs. I contacted the dealer's best salesperson, the most knowledgeable, professional, kind, and patient, Miss Janyll Henriquez, and she, together with the great team, made up of the general manager, Mr Luis Gutiérrez, the sales director Mr. Daniel Baster, the sales managers Mr. Oliver Ortiz and Mr. Ira Jones and the financing manager Mr. Albert Torres managed to leave the dealership with great satisfaction. Do not hesitate to visit Mercedes Benz of Cutler Bay when you want a Mercedes Benz car. I highly recommend it. No suelo hacer publicaciones como esta, pero en realidad, así como nos quejamos cuando las cosas van mal, también deberíamos destacar las buenas experiencias. Esta es mi tercera compra de un automóvil Mercedes Benz de Mercedes Benz de Cutler Bay. La segunda experiencia no fue tan placentera ya que el auto que elegí no se adaptaba a mis necesidades. Me comuniqué con la mejor vendedora del concesionario, la más conocedora, profesional, amable y paciente, la Srta. Janyll Henriquez, y ella, junto al gran equipo conformado por el gerente general Sr. Luis Gutiérrez, el director de ventas Sr. Daniel Baster, los gerentes de ventas Sr. Oliver Ortiz y Sr. Ira Jones y el gerente de finanzas Sr. Albert Torres logré salir del concesionario con gran satisfacción. Cuando desee un automóvil Mercedes Benz, no dude en visitar el concesionario Mercedes Benz de Cutler Bay. Los recomiendo altamente. More
Other Employees Tagged: Ira Jones, Janyll Henriquez, Luis Gutierrez