Albert Torres
Albert Torres at Mercedes-Benz of Cutler Bay
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Albert Torres

Financial Services Consultant

Mercedes-Benz of Cutler Bay

10701 SW 211 St
Cutler Bay, FL 33189

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5.0
64 Reviews

Dealership Experience

19 yrs, 10 mos

Industry Experience

19 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

5.0

64 Reviews

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64 Reviews of Albert Torres

November 08, 2024

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Employee Rating

I had an exceptional experience with Eric Kalias and Cutler Bay Staff. I would recommend them 100%! More

by Lismary Fernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gutierrez, Eric Kalias

Nov 11, 2024

Mercedes-Benz of Cutler Bay responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay. We look forward to having you as one of our valued customers for many more years to come! Oliver Ortiz, Sales Manager 305-278-6117 Oliver.Ortiz@mbcutlerbay.com

October 13, 2024

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Dedicated attention, listen to your needs and what it is customer expectations. 100% customer service oriented. More

by velezd7
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Janyll Henriquez , Oliver Ortiz

Oct 14, 2024

Mercedes-Benz of Cutler Bay responded

Thank you so much for your wonderful review! We are thrilled that Albert, Janyll, and Oliver had the opportunity to provide you with great service. We thank you for choosing Mercedes-Benz of Cutler Bay! Oliver Ortiz, Sales Manager 305-278-6117 Oliver.Ortiz@mbcutlerbay.com?

October 11, 2024

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Great service here, and especially to Janyll Henriquez, the person in charge of my car's process. Thank you, love, for your attention and dedication. You do your job with love and care 🥰👏🏻 More

by marledys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Janyll Henriquez

Oct 12, 2024

Mercedes-Benz of Cutler Bay responded

Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Oliver Ortiz, Sales Manager 305-278-6117 Oliver.Ortiz@mbcutlerbay.com?

January 30, 2024

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Excellent and very professional service. I felt very comfortable and like family. I'd recommend it to anyone I know. More

by maritza.menendez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jean Pierre (JP) Basagoitia

Jan 30, 2024

Mercedes-Benz of Cutler Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

January 04, 2024

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We love Eric! ! He has helped me, my sister, and my mother buying cars and we think he is great! Eric is extremely kind, informative, and helpful when it comes to d More

by Emely Danett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Kalias

Jan 04, 2024

Mercedes-Benz of Cutler Bay responded

Thank you so much, Ms. Danett, for your excellent review! We are so glad that Eric had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

December 09, 2023

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Excellent service from Mario Martinez. I would recommend 100% Mercedes Benz with Mario Martinez. Thanks More

by Aimee Nunez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oliver Ortiz, Mario Martinez

Dec 11, 2023

Mercedes-Benz of Cutler Bay responded

Ms. Nunez, Congratulations on your new vehicle! We are so glad that Mario had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 20, 2023

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This is our 2nd time making a purchase with Erick. And just like the last time he made us feel extremely welcomed, not rush. Answered all of my questions honestly this was an informed purchase. Erick More

by Luke Love
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oliver Ortiz, Eric Kalias

Nov 20, 2023

Mercedes-Benz of Cutler Bay responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 19, 2023

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Employee Rating

You can have good customer service in many places, but the attention to details and service received in Mercedes of Cutler Bay is above everything, excellence level. The team that assisted me: Eric Kalias More

by Carlos Vega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Kalias , Marie (assistant in sales)

Nov 20, 2023

Mercedes-Benz of Cutler Bay responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

November 19, 2023

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Traveling from another county to visit Mercedes-Benz of Cutler Bay might seem excessive, but it’s a no-brainer once you meet Eric Kalias and Oliver Ortiz! These two redefine the car-buying experience with More

by Jakemarchese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oliver Ortiz, Eric Kalias

Nov 20, 2023

Mercedes-Benz of Cutler Bay responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

October 24, 2023

Dealership Rating
Employee Rating

I don't usually make posts like this, but in reality, just as we complain when things go wrong, we should also highlight the good experiences. This is my third purchase of a Mercedes Benz car from Merced More

by k.alba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2023

Mercedes-Benz of Cutler Bay responded

It's great to hear that you had such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

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