Albert Ramirez
Albert Ramirez at Big Star Cadillac

Albert Ramirez

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.8
88 Reviews
4.8

88 Reviews

Write a Review

88 Reviews of Albert Ramirez

April 17, 2025

Dealership Rating
Employee Rating

Dealership was clean and beautifully remodeled. Albert was very professional and I was completely satisfied with my experience More

by JANIECEBLAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 17, 2025

Dealership Rating
Employee Rating

Great very professional and dealership was spotless and beautiful Albert Ramirez was great and my car was washed and looked great More

by JANIECEBLAIR
Recommend Dealer
Yes

Other Employees Tagged: Albert Ramirez

April 16, 2025

Dealership Rating
Employee Rating

The service at Big Star Cadillac is excellent. I took my XT6 in for an oil and filter change and I spent approximately 1hour in the service department. Everyone is very polite. The new Cadillac More

by SEMOUNT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

April 15, 2025

Dealership Rating
Employee Rating

The best dealership I’ve ever been to and has the greatest service team I’ve ever dealt with More

by ZENOFAMILY713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

April 14, 2025

Dealership Rating
Employee Rating

Took a while but they were waiting on a part from GM so not their fault More

by DDD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Purvis , philip connor 5 stars

Apr 15, 2025

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

April 11, 2025

Dealership Rating
Employee Rating

Very nice service department and everyone there is nice and courteous and if I decide to wait it's not a long wait time. More

by LSHANCHEZZ71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

April 10, 2025

Dealership Rating
Employee Rating

Very well organized and friendly they had my Cadillac repaired in one day as they promised More

by Rdarr9988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

April 08, 2025

Dealership Rating
Employee Rating

Very good service! Very professional highly recommend . Friendly staff . Had a good experience would definitely be returning More

by YESENIAGEE87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

April 02, 2025

Dealership Rating
Employee Rating

Love the service provided by everyone at Big Star. I drive from Richmond,Texas to experience excellent service. I've purchased two cars from this dealership. More

by valencia fuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Big Star Cadillac responded

Thank you for your kind words about our Big Star team! It is indeed a compliment to our whole team, which makes us all proud to serve you. It sounds like our great service, attention to detail, and friendly environment keep you coming back. We love our customers, and you’re a valued part of the Big Star family.

March 29, 2025

Dealership Rating
Employee Rating

Albert was very professional. He answered all of my questions and handled all of my concerns fast and effectively. More

by JW5969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark

Mar 31, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

1
...

Dealership Inventory (515 Vehicles)

new 2025 Cadillac XT5 car, priced at $62,144
2025 Cadillac XT5
new
Stellar Black Metallic exterior
Automatic
All-wheel Drive
new 2025 Cadillac CT5 car, priced at $53,939
2025 Cadillac CT5
new
Summit White exterior
Automatic
Rear-wheel Drive
new 2025 Cadillac CT5 car, priced at $56,179
2025 Cadillac CT5
new
Black Raven exterior
Automatic
Rear-wheel Drive
new 2025 Cadillac Escalade car, priced at $150,140
2025 Cadillac Escalade
new
Black Raven exterior
Automatic
All-wheel Drive
new 2025 Cadillac XT5 car, priced at $40,505
2025 Cadillac XT5
new
Stellar Black Metallic exterior
Automatic
Front-wheel Drive
new 2025 Cadillac LYRIQ car, priced at $58,035
2025 Cadillac LYRIQ
new
Crystal White Tricoat exterior
Automatic
Rear-wheel Drive