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Albert Ramirez
Albert Ramirez at Big Star Cadillac

Albert Ramirez

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.8
37 Reviews
4.8

37 Reviews

Write a Review

37 Reviews of Albert Ramirez

November 22, 2024

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Employee Rating

Good time estimate. Kept me well informed. Very helpful in responding to my concerns. Overall good More

by sandrafarmer
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Yes
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November 19, 2024

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Great service (: Albert was very nice and understanding. I would highly recommend big star Cadillac to anyone More

by samanthavilla8888
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller, Ainsley Roark, LeAnna Kerr, Jose Teran, Daniel Wood, Lee Velazquez, Isaiah Rodarte

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Nov 19, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 17, 2024

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Service was quick and Albert kept me up to date every step of the way. More

by christopher_patina
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Yes
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Nov 18, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 16, 2024

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Very prompt service and Albert is very helpful and polite. He makes me feel welcome. More

by gardnercjs
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Yes
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Nov 18, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 16, 2024

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Great communication with Albert. We greatly appreciated the loaner car and the great service. Thanks again for very thing. More

by SHARNCANDLES
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Yes
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Nov 18, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 10, 2024

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Great service , old saying if it is not broke do not fix it , I like. More

by EARLTOLLETT
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Yes
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Nov 11, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 02, 2024

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Albert was very professional and honest Wait time wasn’t bad at all and waiting area was great. More

by SJ1000000
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Yes
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Nov 04, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

October 26, 2024

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professional, courteous, knowledgeable, helpful. Very comfortable, waiting area and very accommodating to our needs. Greatly appreciated. More

by drmarklaurents
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Recommend Dealer
Yes

Other Employees Tagged: Isaiah Rodarte

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Oct 28, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 26, 2024

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Albert took great care of me. He was friendly and professional. He explained the process and kept me updated. More

by DEIDRA
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Yes
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Oct 28, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 25, 2024

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Employee Rating

Great service as always…. .thank you Big Star Cadillac! Mr. Ramirez thanks for being a great service advisor. Appreciate your thoroughness! More

by aedwardsmclean
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

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