Albert Ramirez
Albert Ramirez at Big Star Cadillac

Albert Ramirez

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.8
47 Reviews
4.8

47 Reviews

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47 Reviews of Albert Ramirez

December 22, 2024

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I recently had to bring my blackwing back twice for the same problems that they said they fixed/was gonna fix 😡 More

by ZENOFAMILY713
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Recommend Dealer
Yes

December 19, 2024

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Great service always five star We have purchased 6 Escalades in the past 6 years! More

by jedison
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Recommend Dealer
Yes
Dec 19, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 19, 2024

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Ainsley is great but feel like the mechanics are not meeting the same level of expertise More

by ZENOFAMILY713
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Recommend Dealer
Yes
Dec 19, 2024

Big Star Cadillac responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Vennie Trevino, vtrevinojr@bigstarcadillac.com

December 18, 2024

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The service was great and the text updates kept me aware of he cars progress. More

by MTHOMAS102
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Recommend Dealer
Yes
Dec 19, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 17, 2024

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Albert was great! Knowledgeable and personable. Staff courteous and always helpful. Facilities clean and coffee More

by LENELLYORK
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Recommend Dealer
Yes
Dec 19, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 15, 2024

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If you are looking for a dealership, that will take care of your absolute every need, make you feel like you are number one priority. Then this is the dealership for you. I have never had a bad experience a More

by Chelseyd1215
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Recommend Dealer
Yes
Dec 16, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 14, 2024

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Albert was very helpful and made sure we got a loaner car. Thanks for a great visit and will see you next time. More

by SHARNCANDLES
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Recommend Dealer
Yes
Dec 16, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 09, 2024

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Friendly, nice, quick and great service. Thank you for your hard work and dedication. It was appreciated. More

by yolandanimmerwilliams
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller

Dec 09, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 02, 2024

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Mr Albert was very good to work with. He was very courteous and professional and let us know when we could expect the work on our car to be completed More

by blyates88@sbcglobal.net
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Recommend Dealer
Yes
Dec 03, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 29, 2024

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What a wonderful showroom to wait for my Cadillac to be serviced. Very courteous staff too. Thank you- happy holidays! More

by jo.idbb
Service Price Transparency
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Recommend Dealer
Yes
Dec 02, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

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