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Albert McLing
Albert McLing at Klamath Falls Toyota

Albert McLing

Express Lube

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.8
107 Reviews
4.8

107 Reviews

Write a Review

107 Reviews of Albert McLing

May 10, 2025

Dealership Rating
Employee Rating

Joe is outstanding. Excellent customer service The waiting area is very pleasant with great coffee. More

by LLYNCH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Kevin Bicknell

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May 10, 2025

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 07, 2025

Dealership Rating
Employee Rating

Was very disappointed in the tradein value given for my car. Saw it one week later listed for over 3x what I was initially offered. Made me feel taken advantage of. Almost walked out without purchasing the More

by RAMACA1
Recommend Dealer
No

Other Employees Tagged: Albert McLing

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May 10, 2025

Klamath Falls Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 06, 2025

Dealership Rating
Employee Rating

Worked with Cameron and Brett and felt very comfortable with them. Plus the dealership is doing a great job fixing a few things that were found both before and after purchasing the vehicle. More

by WARHERO2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Henderson, Cameron

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May 06, 2025

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 03, 2025

Dealership Rating
Employee Rating

They put a new motor in my Tundra that was affected by a manufacturer recall. Great service and a speedy fix! More

by JEREMYFRITON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Kevin Bicknell

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May 03, 2025

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 29, 2025

Dealership Rating
Employee Rating

Very friendly, and eager to help me out with the down payment! Pretty fast process to purchase the vehicle 😁 More

by SMOKIETOPAZ01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Henderson

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Apr 29, 2025

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 29, 2025

Dealership Rating
Employee Rating

Overpriced labor and parts for services. Had I done my research I could have found other places for much cheaper More

by Cmartmur17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Snipes, Kevin Bicknell

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May 03, 2025

Klamath Falls Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 23, 2025

Dealership Rating
Employee Rating

They forgot to tighten a bolt completely that fastens my skid plate, on my first visit. The second visit was better. More

by CAYLOR9595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Kevin Bicknell

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Apr 23, 2025

Klamath Falls Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 11, 2025

Dealership Rating
Employee Rating

Quick to get work done, but the work is thorough and done well. Very communicative and patient. More

by r_sunshine03
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2025

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 08, 2025

Dealership Rating
Employee Rating

Great guys. Good job i will be taking my car there next time and I will continue to More

by BOMBRUN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal and Marriane

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Apr 08, 2025

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 05, 2025

Dealership Rating
Employee Rating

Fastest service in town. We love the clean place and friendly people that work here More

by MARYANNEVANDERTUIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Juan Maldonado , Vannessa

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Apr 05, 2025

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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