Albert McLing
Albert McLing at Klamath Falls Toyota

Albert McLing

Express Lube

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.8
113 Reviews
4.8

113 Reviews

Write a Review

113 Reviews of Albert McLing

June 06, 2025

Dealership Rating
Employee Rating

Service is great and everyone is pleasant. They are helpful in explaining what was done during the visit and answering questions More

by EHEARD2564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Kevin Bicknell

Jun 06, 2025

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 23, 2025

Dealership Rating
Employee Rating

Very thorough, courteous, does not take much time for an oil change and for inspection More

by YARMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 22, 2025

Dealership Rating
Employee Rating

Service reps make it sound like you need their service but the mechanics don’t fix anything. I was told my air conditioning unit was an enclosed system but after evacuating and filling they did not find a More

by Torotwister55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Snipes, Kevin Bicknell

May 26, 2025

Klamath Falls Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 21, 2025

Dealership Rating
Employee Rating

We have purchased two cars from Klamath Falls Toyota and each time the process was very fast and enjoyable. We live several hours away, but still make the trip. More

by LILTEX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 21, 2025

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

May 20, 2025

Dealership Rating
Employee Rating

They has great communication, they answered questions very well. A good group to work with! More

by KUMEMOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Kevin Bicknell

May 20, 2025

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 17, 2025

Dealership Rating
Employee Rating

I've had great service, quick and thorough. I had a chipped windshield right before leaving town and they were able to get me in last minute. More

by LILTEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2025

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 10, 2025

Dealership Rating
Employee Rating

Joe is outstanding. Excellent customer service The waiting area is very pleasant with great coffee. More

by LLYNCH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Kevin Bicknell

May 10, 2025

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 07, 2025

Dealership Rating
Employee Rating

Was very disappointed in the tradein value given for my car. Saw it one week later listed for over 3x what I was initially offered. Made me feel taken advantage of. Almost walked out without purchasing the More

by RAMACA1
Recommend Dealer
No

Other Employees Tagged: Albert McLing

May 10, 2025

Klamath Falls Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 06, 2025

Dealership Rating
Employee Rating

Worked with Cameron and Brett and felt very comfortable with them. Plus the dealership is doing a great job fixing a few things that were found both before and after purchasing the vehicle. More

by WARHERO2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Henderson, Cameron

May 06, 2025

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 03, 2025

Dealership Rating
Employee Rating

They put a new motor in my Tundra that was affected by a manufacturer recall. Great service and a speedy fix! More

by JEREMYFRITON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Kevin Bicknell

May 03, 2025

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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