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Albert Lopez
Albert Lopez at Longo Toyota
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Albert Lopez

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

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4.8
48 Reviews

Enjoy watching movies with my wife, photography and reading comic books.

Dealership Experience

19 yrs

Industry Experience

19 yrs

Specialties & Trainings

Toyota Certified

4.8

48 Reviews

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48 Reviews of Albert Lopez

January 25, 2025

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Employee Rating

Great customer service, as I have come to expect from having given them my business for years. More

by A.
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Jan 27, 2025

Longo Toyota responded

Thank you so much for your kind words and for taking the time to leave such a great review on DealerRater! We truly appreciate your continued trust in us over the years. It's always a pleasure serving you, and we're thrilled to know we've met your expectations with our customer service Team Longo

December 15, 2024

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Good service friendly people,Mr Albert Lopez gave me a excellent service, thank you so much Mr Lopez. More

by Amalia Olivares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 16, 2024

Longo Toyota responded

Thank you for sharing your positive experience! We're glad to hear that you received excellent service from Mr. Albert Lopez. We’ll be sure to pass along your kind words to him. We appreciate your feedback and are happy to know you had a great experience with our friendly team @ Longo Toyota

September 14, 2024

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Employee Rating

Friendly thorough kind helpful generous calm understanding accommodating professional polite good people who work really hard to give you good service thank you More

by aaronbrewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Ayala

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Sep 16, 2024

Longo Toyota responded

Thank you so much for your kind words and for taking the time to leave us a review on DealerRater. We’re thrilled to hear that you found our team to be friendly, thorough, kind, and professional. It’s our goal to provide excellent service and to accommodate our customers' needs as best as we can. Team Longo

August 17, 2024

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Employee Rating

Came in for a service and the advisor was very kind and informative. I waited at the dealership and their service waiting area was very comfortable. Lastly the service member that handed my car off to me w More

by Christian B.
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 19, 2024

Longo Toyota responded

Thank you for your feedback! We’re glad to hear that you had a positive experience with our service advisor and enjoyed our comfortable waiting area. It’s great to know that the service member who handed off your car made a good impression. We appreciate your kind words and hope to see you again soon! Team Longo

July 22, 2024

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Employee Rating

Great service advisor. Told me about a recall on my Tacoma. Gave me updates on what was going on. Great job More

by Bellardsean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 22, 2024

Longo Toyota responded

Thank you for bringing your Tacoma into our service center and happy knowing Albert and the team @ Longo Toyota took wonderful care of you. Hurry back!

June 13, 2024

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Excellent service, communication, professionalism and follow up. Danny and Albert were great as always. I am very happy with the service I received. More

by Sramirez4165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Guererro

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Jun 13, 2024

Longo Toyota responded

We're happy knowing your service experience with a few of our team members was a great visit w/Danny & Albert - Make it a great day - Team Longo

June 07, 2024

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Employee Rating

Excellent service but the only thing we waited for 5 hours because they are busy. More

by Bonnie
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Ayala, Eric Chung

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Jun 07, 2024

Longo Toyota responded

Thank you Bonnie for your understanding about the time spent in service. Our management team is always looking at ways to decrease the time spent in service for our guests. Have a great weekend - Team Longo

February 21, 2024

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Bad customer service workers bad attitude didn’t do anything they promise didn’t return my car on time More

by Danny454ss2011
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 21, 2024

Longo Toyota responded

Thank you for talking with our Service Manager, Matthew Menendez today (Feb 21, 2024) in detail about your experience, We look forward to seeing you again in the next week or so. Team Longo

February 14, 2024

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The service department at Longo Toyota has it down to science with regard to its entire customer service program. More

by A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 14, 2024

Longo Toyota responded

Thank you for visiting Longo Toyota Svc Dept and happy knowing the team took wonderful care of you during your visit. Have a great rest of your week and hurry back

February 10, 2024

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Employee Rating

I had a great maintenance service at Longo Toyotal dealership. Great communication and recommendations for next service. More

by Jk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 10, 2024

Jk responded

I had a great maintenance service at Longo Toyotal

Feb 12, 2024

Longo Toyota responded

We know you have many choices when selecting a servicing dealer and we're honored you stopped by - Longo Toyota

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