Albert Lopez
Albert Lopez at Longo Toyota
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Albert Lopez

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

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4.8
46 Reviews

Enjoy watching movies with my wife, photography and reading comic books.

Dealership Experience

18 yrs, 9 mos

Industry Experience

18 yrs, 9 mos

Specialties & Trainings

Toyota Certified

4.8

46 Reviews

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46 Reviews of Albert Lopez

September 14, 2024

Dealership Rating
Employee Rating

Friendly thorough kind helpful generous calm understanding accommodating professional polite good people who work really hard to give you good service thank you More

by aaronbrewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Ayala

Sep 16, 2024

Longo Toyota responded

Thank you so much for your kind words and for taking the time to leave us a review on DealerRater. We’re thrilled to hear that you found our team to be friendly, thorough, kind, and professional. It’s our goal to provide excellent service and to accommodate our customers' needs as best as we can. Team Longo

August 17, 2024

Dealership Rating
Employee Rating

Came in for a service and the advisor was very kind and informative. I waited at the dealership and their service waiting area was very comfortable. Lastly the service member that handed my car off to me w More

by Christian B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Longo Toyota responded

Thank you for your feedback! We’re glad to hear that you had a positive experience with our service advisor and enjoyed our comfortable waiting area. It’s great to know that the service member who handed off your car made a good impression. We appreciate your kind words and hope to see you again soon! Team Longo

July 22, 2024

Dealership Rating
Employee Rating

Great service advisor. Told me about a recall on my Tacoma. Gave me updates on what was going on. Great job More

by Bellardsean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2024

Longo Toyota responded

Thank you for bringing your Tacoma into our service center and happy knowing Albert and the team @ Longo Toyota took wonderful care of you. Hurry back!

June 13, 2024

Dealership Rating
Employee Rating

Excellent service, communication, professionalism and follow up. Danny and Albert were great as always. I am very happy with the service I received. More

by Sramirez4165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Guererro

Jun 13, 2024

Longo Toyota responded

We're happy knowing your service experience with a few of our team members was a great visit w/Danny & Albert - Make it a great day - Team Longo

June 07, 2024

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Employee Rating

Excellent service but the only thing we waited for 5 hours because they are busy. More

by Bonnie
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Ayala, Eric Chung

Jun 07, 2024

Longo Toyota responded

Thank you Bonnie for your understanding about the time spent in service. Our management team is always looking at ways to decrease the time spent in service for our guests. Have a great weekend - Team Longo

February 21, 2024

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Employee Rating

Bad customer service workers bad attitude didn’t do anything they promise didn’t return my car on time More

by Danny454ss2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 21, 2024

Longo Toyota responded

Thank you for talking with our Service Manager, Matthew Menendez today (Feb 21, 2024) in detail about your experience, We look forward to seeing you again in the next week or so. Team Longo

February 14, 2024

Dealership Rating
Employee Rating

The service department at Longo Toyota has it down to science with regard to its entire customer service program. More

by A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Longo Toyota responded

Thank you for visiting Longo Toyota Svc Dept and happy knowing the team took wonderful care of you during your visit. Have a great rest of your week and hurry back

February 10, 2024

Dealership Rating
Employee Rating

I had a great maintenance service at Longo Toyotal dealership. Great communication and recommendations for next service. More

by Jk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2024

Jk responded

I had a great maintenance service at Longo Toyotal

Feb 12, 2024

Longo Toyota responded

We know you have many choices when selecting a servicing dealer and we're honored you stopped by - Longo Toyota

January 29, 2024

Dealership Rating
Employee Rating

Had a very good experience when I took my car in for regular service. I have been dealing with Albert Lopez for a few years now and he's always very courteous and helpful. He keeps me informed of the pr More

by lisgca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2024

Longo Toyota responded

What a great way to begin our week @ Longo Toyota - Thank you Lisgca for your kindness and trust in our company and team (Albert). Make it a great day and hurry back

November 05, 2023

Dealership Rating
Employee Rating

I always come here to service my car. They’ve got good quality service, fast and efficient. More

by rhythmixmymy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Longo Toyota responded

Thank you for entrusting the team at Longo Toyota with your servicing needs.

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