Albert Collins | Page 4
Service Advisor
Klaben Ford Lincoln of Warren
3853 Youngstown Rd.
Warren, OH 44484
Dealership Experience
12 yrs
Industry Experience
12 yrs
Languages Spoken
English
167 Reviews
Write a Review167 Reviews of Albert Collins
October 07, 2024
It was great over all. Went in for oil change/tire rotation, small leak on rear tire, and an ongoing issue with the small battery always going low on charge (causes shutdow Went in for oil change/tire rotation, small leak on rear tire, and an ongoing issue with the small battery always going low on charge (causes shutdown of other features). Oil change was completed, and the small battery was replaced (2nd one). Only issue was tires were not rotated or leak fixed due to low thread measurement. So now I still have a leaking tire and may need new tires. There's still some thread left and immediate new tires aren't quite needed yet. So a quick tire plug could have been done while I search for new tires. Unfortunately I don't remember the name of the guy in the service dept who waited on me. So the person I picked before may not be correct, but the survey wouldn't allow me to continue without picking someone. More
October 01, 2024
Great customer service! Like being treated as a person! Convenient service! Like Saturdays for seevice Like being treated as a person! Convenient service! Like Saturdays for seevice More
Other Employees Tagged: Jeff Johnson, Scott Burk, Robert Siefert , John Renier
August 19, 2024
The service was Fast and efficient. The Staff was very professional and helpful to us. The Staff was very professional and helpful to us. More
Other Employees Tagged: Scott Burk
May 31, 2024
Mike, is the very best! !! I’ve had the pleasure of knowing him for a long time. I’ve never had to worry about anything!!! He is the very best!!! !! I’ve had the pleasure of knowing him for a long time. I’ve never had to worry about anything!!! He is the very best!!! More
Other Employees Tagged: Mike Urbania, Jeff Johnson, Scott Burk, Michael Klaben, Michael Schmidt, Niall McGee, Robert Siefert , Bill Basista, John Renier
May 16, 2024
Great people and great service keeps me coming back! I have bought or leased about a dozen cars and trucks from them over the last 35 years. I have bought or leased about a dozen cars and trucks from them over the last 35 years. More
Other Employees Tagged: Mike Urbania, Niall McGee , Bill Basista
May 13, 2024
They were able to do the recalls in about thirty minutes or so and he had the parts with him. or so and he had the parts with him. More
Other Employees Tagged: Scott Burk, Kenny Goss
May 05, 2024
I've bought two cars from Klaben Ford 13 years apart. Both times I've fealt like I received a fair deal and was treated well at the dealership. The latest experience was with a difficult emissions Both times I've fealt like I received a fair deal and was treated well at the dealership. The latest experience was with a difficult emissions issue that took several visits to resolve. They kept after it until it was resolved. My only complaint is with how long it took to get the service scheduled. The issue was a minor one, and I hope if there is a major issue that it could be addressed faster. To be fair, in this case the car was drivable and didn't cause major issues. More
Other Employees Tagged: Scott Burk , John Renier
April 19, 2024
I had a list of concerns and issues All issues and concerns were addressed They called me and told me how each issue was delt with They explained how I was billed and discounts etc The prrson who p concerns were addressed They called me and told me how each issue was delt with They explained how I was billed and discounts etc The prrson who picked up the car was also very helpful More
April 11, 2024
Very nice experience, everyone was great. Did not have to wait long and it was fairly busy. Did not have to wait long and it was fairly busy. More
Other Employees Tagged: Scott Burk

