Service was very good on time and no problems what so.
Have coming here for years alway great service
Have coming here for years alway great service
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by MFLOWER427
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Alan Megard
Feb 12, 2025 -
Diamond Chevrolet GMC of Banning responded
Thank you for your wonderful review! We're thrilled to hear that you consistently receive great service at Diamond Chevrolet GMC of Banning. It's always our goal to provide timely and problem-free experiences for our valued customers like you. We look forward to seeing you again soon!
Sincerely,
Vinnie Maraj,
vinniem@daliaauto.com,
(951) 849-7861
Great experience.
Leasing agent “Z” was extremely professional, polite, and easy to work with. The finance agent “Al” was also professional and polite. He took us thro
Leasing agent “Z” was extremely professional, polite, and easy to work with. The finance agent “Al” was also professional and polite. He took us through the paperwork quickly and efficiently. Highly recommend Diamond Chevrolet.
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by kmoore
Verified Customer
Verified Customer
Feb 10, 2025 -
Diamond Chevrolet GMC of Banning responded
Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Diamond Chevrolet GMC of Banning. It's fantastic to know that Z and Al provided you with professional and efficient service. We appreciate your recommendation and look forward to assisting you again in the future!
Sincerely,
Vinnie Maraj,
vinniem@daliaauto.com,
(951) 849-7861
Service was subpar at best.
Lack of expertise and will not be returning for service.
Lack of expertise and will not be returning for service.
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by CORDOVACV3SBHS
Verified Customer
Verified Customer
Service Price Transparency
Feb 04, 2025 -
Diamond Chevrolet GMC of Banning responded
Thank you for sharing your experience with us. We understand your concerns regarding the level of service you received at Diamond Chevrolet GMC of Banning. Your feedback is important, and we would appreciate the opportunity to address your experience further. Please feel free to reach out to me directly so we can work towards a resolution.
Sincerely,
Vinnie Maraj,
vinniem@daliaauto.com,
(951) 849-7861
I recently brought my truck to Diamond Chevrolet in
banning CA for an oil change and to address a coolant reservoir warning light on my dashboard. After dropping it off, I didn’t hear anything for four
banning CA for an oil change and to address a coolant reservoir warning light on my dashboard. After dropping it off, I didn’t hear anything for four days until I received a call saying the truck was ready for pickup.
When I arrived to pick up my vehicle, I decided to inspect it. To my surprise, I noticed what appeared to be oil leaking from the newly replaced oil filter. I immediately brought it to the staff’s attention, and they took the truck back into the shop—only to wipe the leaking oil off with a rag rather than actually addressing the issue.
To make matters worse, less than an hour after leaving the dealership, the coolant warning light came back on, despite the invoice claiming that the reservoir and sensor had been replaced.
This service cost an outrageous $1,100, and yet the original problems remain unresolved. The lack of quality and attention to detail is extremely frustrating, and I’m left questioning whether my vehicle was properly serviced at all.
I expected far better from a professional service department. I hope others carefully consider this experience before bringing their vehicle here for service.
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by Dirtymax 10-35
Service Price Transparency
Jan 18, 2025 -
Dirtymax 10-35 responded
I recently brought my truck to Diamond Chevrolet in banning CA for an oil change and to address a coolant reservoir warning light on my dashboard. After dropping it off, I didn’t hear anything for four days until I received a call saying the truck was ready for pickup.
When I arrived to pick up my vehicle, I decided to inspect it. To my surprise, I noticed what appeared to be oil leaking from the newly replaced oil filter. I immediately brought it to the staff’s attention, and they took the truck back into the shop—only to wipe the leaking oil off with a rag rather than actually addressing the issue.
To make matters worse, less than an hour after leaving the dealership, the coolant warning light came back on, despite the invoice claiming that the reservoir and sensor had been replaced.
This service cost an outrageous $1,100, and yet the original problems remain unresolved. The lack of quality and attention to detail is extremely frustrating, and I’m left questioning whether my vehicle was properly serviced at all.
I expected far better from a professional service department. I hope others carefully consider this experience before bringing their vehicle here for service.
Great service and excellent customer service.
I will definitely be back to give your service.
I will definitely be back to give your service.
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by JARI_ESTRELLA03
Verified Customer
Verified Customer
Service Price Transparency
Dec 28, 2024 -
Diamond Chevrolet GMC of Banning responded
Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us at Diamond Chevrolet GMC of Banning. We look forward to welcoming you back for your next visit!
Sincerely,
Vinnie Maraj,
vinniem@daliaauto.com,
(951) 849-7861
If you come to this dealership make sure to work with
Zlatan. They call him “Z”. He’s amazing to work with. Very reasonable and understanding guy. Deserves to be the main man there.
Zlatan. They call him “Z”. He’s amazing to work with. Very reasonable and understanding guy. Deserves to be the main man there.
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by BILAVERS77
Verified Customer
Verified Customer
Dec 25, 2024 -
Diamond Chevrolet GMC of Banning responded
Thank you for your wonderful review! We truly appreciate your kind words about Zlatan, or Z. It's great to hear that you had an amazing experience working with him at Diamond Chevrolet GMC of Banning. We’re proud to have such dedicated team members who strive to provide the best service. We look forward to welcoming you back for your next visit!
Sincerely,
Vinnie Maraj,
vinniem@daliaauto.com,
(951) 849-7861
Ze and Albert ( financing) were great.
They made the car buying process a breeze. Thank you!!
They made the car buying process a breeze. Thank you!!
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by JARAMEY
Verified Customer
Verified Customer
Dec 10, 2024 -
Diamond Chevrolet GMC of Banning responded
Thank you for your kind words! We're delighted to hear that Ze and Albert made your car-buying experience easy and enjoyable. At Diamond Chevrolet GMC of Banning, we strive to provide excellent service, and it's wonderful to know we succeeded. We look forward to seeing you again!
Sincerely,
Vinnie Maraj,
vinniem@daliaauto.com,
(951) 849-7861
Extremely satisfied with my experience.
I’ve got thank Z for being the best salesman I could’ve asked for! Will forever recommend Diamond Chevrolet GMC in Banning.
I’ve got thank Z for being the best salesman I could’ve asked for! Will forever recommend Diamond Chevrolet GMC in Banning.
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by ChabeliDiaz
Verified Customer
Verified Customer
Dec 04, 2024 -
Diamond Chevrolet GMC of Banning responded
Thank you so much for your kind words! We’re thrilled to hear that you had an exceptional experience at Diamond Chevrolet GMC of Banning. It's great to know that Z provided you with the best service possible. We truly appreciate your recommendation and look forward to assisting you again in the future!
Sincerely,
Vinnie Maraj,
vinniem@daliaauto.com,
(951) 849-7861
15k mileage truck in an out of dealership for 2 mo.
No communication at the beginning and truck sat with no repairs being made. Parts not available. GM auth transmission change instead of valve body. A
No communication at the beginning and truck sat with no repairs being made. Parts not available. GM auth transmission change instead of valve body. Albert tried to help by communicating. Picked up truck and drove it and discovered clunking sounds from back end. After I inspected underneath the truck, I discovered skid plate bolts started but not torqued. Battery ground disconnected. Trick still makes noise and hesitant to bring it back to the same dealership. Very disappointed in service after buying an 80k truck from them. Will seek repairs and future maintenance elsewhere.
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by nanbill
Verified Customer
Verified Customer
Other Employees Tagged:
service manger POOR
Dec 03, 2024 -
Diamond Chevrolet GMC of Banning responded
Thank you for sharing your experience with us. I understand your frustration regarding the lack of communication and the issues with your truck, especially after investing in an 80k vehicle at Diamond Chevrolet GMC of Banning. We value your feedback and would like the opportunity to address your concerns directly. Please reach out to me directly at your earliest convenience so we may discuss this further. Thank you for bringing this to my attention, and I hope to hear from you soon.
Sincerely,
Vinnie Maraj,
vinniem@daliaauto.com,
(951) 849-7861
We had a great experience.
Everyone was so kind and helpful. The dealer was very clean
Everyone was so kind and helpful. The dealer was very clean
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by CANDIE_BARBA
Verified Customer
Verified Customer
Other Employees Tagged:
Jed
Nov 20, 2024 -
Diamond Chevrolet GMC of Banning responded
Thank you for your kind words! I'm delighted to hear that you had a great experience at Diamond Chevrolet GMC of Banning. Our team takes pride in providing excellent service and maintaining a clean environment for our customers. I hope to see you again soon!
Sincerely,
Vinnie Maraj,
vinniem@daliaauto.com,
(951) 849-7861