Albert Alfonso

I brought my vehicle into the dealership for a warranty repair . The dealership decided to keep my vehicle for 5 weeks, and then proceeded to give me my car back in worse condition than I had dropped it of repair . The dealership decided to keep my vehicle for 5 weeks, and then proceeded to give me my car back in worse condition than I had dropped it off . My car was screaming at me when I picked it up to tell me it had no oil. My tires were bald , even though I had changed them a few months prior . My back door broke , my breaks needed replacing , my tint was messed up beyond repair, my air conditioner didn’t seem to work anymore, and several other issues. The customer service and employees that helped me were some of the worst human beings I have ever come across . They screened my calls when calling to follow up on the progress of my vehicle. They were rude , and short , and ultimately unhelpful . And finally they are reporting falsely the maintenance on my vehicle on CARFAX to depreciate my vehicle even more. If I could give 0 stars I would . And I would HIGHLY suggest anyone who has a brain cell avoid this business like the plague it is on our community . I will make sure anyone I know , will never be doing business with them . More

by REYALVAREZ Verified Customer Verified Customer

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Excellent service, nice and fast explanation, deal was completed without issues and they were able to work around my needs completed without issues and they were able to work around my needs More

by Juan Verified Customer Verified Customer

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If you came to this car dealership to look at a car, know that you have two options: either you sign a contract or exit through the window) that you have two options: either you sign a contract or exit through the window) More

by elbrousa Verified Customer Verified Customer

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Staff was friendly and helpful, very informative and knowledgeable without pressing the sale. Fair pricing with no scummy sales tactics. Very happy with my new Telluride! knowledgeable without pressing the sale. Fair pricing with no scummy sales tactics. Very happy with my new Telluride! More

by edmann13 Verified Customer Verified Customer

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Very unprofessional dealer. we bought a new car was delivered dirty and without gas. Albert Alfonso from sales did not help us with our concerns at all, he was also rude. DON'T we bought a new car was delivered dirty and without gas. Albert Alfonso from sales did not help us with our concerns at all, he was also rude. DON'T BUY A CAR HERE, SEARCH SOME PLACE ELSE. Manager won t even answer a phone call and an email. More

by DIEGO 1 Verified Customer Verified Customer

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Liliam was very professional knowledgeable about her business and kind. We were very happy to make our purchase with her and of course Kia. Highly recommended business and kind. We were very happy to make our purchase with her and of course Kia. Highly recommended More

by cchavezcorzo Verified Customer Verified Customer

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worse experience ever. very unprofessional manager. rude staff. they ve delivered a new car dirty and with no gas at all. look for other places. Dont buy a car here very unprofessional manager. rude staff. they ve delivered a new car dirty and with no gas at all. look for other places. Dont buy a car here More

by DIEGOBENBA Verified Customer Verified Customer

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Very poor and incompetent service. Would never do business with you again. You,re all so inept. Bye!!! Would never do business with you again. You,re all so inept. Bye!!! More

by Topatop28 Verified Customer Verified Customer

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Dealership was proactive in assisting and solving our needs. We appreciate service and sales coordinating their efforts to make a successful sale. needs. We appreciate service and sales coordinating their efforts to make a successful sale. More

by dandj42 Verified Customer Verified Customer

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no gas given for new Sorento, SUV not served be delivery, I had get my 0wn gas before driving home, sales manager Angel argumentative over plastic wheel covers I asked to keep. I had get my 0wn gas before driving home, sales manager Angel argumentative over plastic wheel covers I asked to keep. More

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