Alan Vilma

They made me feel very appreciated! Big shout out to Alan, Devin, & Rich! They helped me get the car I wanted when I was 18! This process was very easy. Alan and Rich made it clear fo Big shout out to Alan, Devin, & Rich! They helped me get the car I wanted when I was 18! This process was very easy. Alan and Rich made it clear for me to make the decision with this Land Rover. More

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Upon entering the show room I was greeted by Alan. He was thorough, answering my questions and his attention to detail was welcoming. The people I met were professional, efficient and overly attentive He was thorough, answering my questions and his attention to detail was welcoming. The people I met were professional, efficient and overly attentive. I was very satisfied with the experience and purchased my first Range Rover. More

by Teri Verified Customer Verified Customer

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Everyone at this dealership seemed unhappy. No one made any attempts to make eye contact, conversation, or even smile. I am thrilled with my vehicle, but the experience was frustrating and diso No one made any attempts to make eye contact, conversation, or even smile. I am thrilled with my vehicle, but the experience was frustrating and disorganized. My sales person, Alan, seemed unfamiliar with most of the features on my vehicle. I essentially set it up by myself once I arrived home. In addition, despite submitting all my information several days ahead of time, the process took nearly 4 1/2 hours, over an hour of which I spent sitting alone, doing nothing, at my salesperson‘s desk. I was told they would “make it up to me”, but have heard and received nothing. I also made two attempts to contact Alan after the sale, and those messages were ignored. I had a very lengthy wait for Dora and the final paperwork, but she was apologetic and efficient. More

by KIMMERS32 Verified Customer Verified Customer

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Alan is 100% class. I didn’t interact with Adam much. Dora was very efficient. I didn’t interact with Adam much. Dora was very efficient. More

by brentrw Verified Customer Verified Customer

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The entire process seemed disorganized and unprofessional. Despite agreeing on the price ahead of time, and having submitted my financing application, insurance info, license, trade in VIN, an unprofessional. Despite agreeing on the price ahead of time, and having submitted my financing application, insurance info, license, trade in VIN, and registration several days ahead of time, I was there nearly 4 1/2 hours. This included more than an hour where I sat alone at my salesperson’s desk. I would have greatly appreciated updates, an explanation of my vehicle’s features, a word from a sales manager… anything! After expressing my frustration, I was told they could cover my fuel costs, having driven more than 13 hours round trip. However, I never received this. We have purchased many cars; this was by far the worst experience. In addition, my salesperson seemed unfamiliar with many of the features on my vehicle. I was appreciative of his colleague, a young man who stated he used to help with delivery of new vehicles and was now a salesperson. He was the lone highlight of the day. More

by KIMMERS32 Verified Customer Verified Customer

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Excellent experience. Nice people good to work with. Would recommend to other. Five stars. Appreciated Nice people good to work with. Would recommend to other. Five stars. Appreciated More

by watsondb Verified Customer Verified Customer

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I recently purchased a new Range Rover from Land Rover Hinsdale, and I couldn’t be more pleased with my experience. From start to finish, Alan V was professional, attentive, and genuinely committed to ens Hinsdale, and I couldn’t be more pleased with my experience. From start to finish, Alan V was professional, attentive, and genuinely committed to ensuring my satisfaction. He was knowledgeable and patient, answering all my questions and providing valuable insights. I was particularly impressed with the transparency of the buying process. There were no hidden fees or unexpected surprises, just straightforward communication and a willingness to work with me to secure my preferred vehicle. The financing options were explained clearly, and the paperwork was handled efficiently, making the entire process smooth and stress-free. I am thrilled with my purchase and grateful to Alan and Rich for making it such a positive experience. More

by brandle Verified Customer Verified Customer

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This was a smooth transaction. Good people to do business with. They made sure I got exactly what I wanted. Thanks again. I will be back.. Good people to do business with. They made sure I got exactly what I wanted. Thanks again. I will be back.. More

by yonna80 Verified Customer Verified Customer

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Overall great experience. Looking forward to driving my new Discovery! They too the time to go over everything and explain my vehicle. Looking forward to driving my new Discovery! They too the time to go over everything and explain my vehicle. More

by mkl4 Verified Customer Verified Customer

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