Alan Poon
Alan Poon at Albany Subaru
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Alan Poon

Service Advisor

Albany Subaru

718 San Pablo Ave
Albany, CA 94706

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4.9
162 Reviews
4.9

162 Reviews

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162 Reviews of Alan Poon

November 19, 2024

Dealership Rating
Employee Rating

Staff really good and waiting lounge is clean and dog friendly. Since it my first service it was quick. More

by tseringkalden1964
Service Price Transparency
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Recommend Dealer
Yes

November 17, 2024

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My dealings with the dealership and the Service Department in particular, have always been positive. They are friendly, efficient and otherwise teriffic! More

by jmdriscoll
Recommend Dealer
Yes

November 15, 2024

Dealership Rating
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I have always received professional, honest service. The complementary shuttle is convenient, and for shorter jobs, the lounge is not a bad spot to hang out and work a bit while waiting for your car to More

by chris.warrens.mail
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Recommend Dealer
Yes

November 14, 2024

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The cat got stuck in a tree and then threw up on a Subaru.. Bye bye More

by gsemow
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Recommend Dealer
Yes

Other Employees Tagged: Peggy Martinez, Aaron Grigsby

November 13, 2024

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I found the facility to be extremely professional and well appointed, highly recommended to all Subaru owners! More

by JOERUSSELL
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Recommend Dealer
Yes

November 13, 2024

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Quickly helped me to diagnose and fix a battery problem, and got it for me under warranty. Thanks, Aaron. More

by geofru
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Pearson, Peggy Martinez

November 11, 2024

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Good. The insistence that I write something here to complete the survey was the only truly annoying thing. More

by RCORMACK
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Recommend Dealer
Yes

November 10, 2024

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Express oil change completed in about an hour and fluids filled and 24 point check done. More

by AHLOW503
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Recommend Dealer
Yes

November 05, 2024

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Gracias fue en cervicio rapido y eficiente lo que no me gusti Esque avrieron mi guantera como buscando algo More

by NETOC510
Service Price Transparency
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Recommend Dealer
Yes

November 04, 2024

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This is my 2nd exceptional car buying experience at Albany Subaru and it won’t be my last. I am and will continue to be a loyal customer. They ensure the entire experience is enjoyable and easy. More

by LISAANNE1220
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Recommend Dealer
Yes

Other Employees Tagged: Nikkie Ali , Xavier

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