Alan Poon

Everyone is always friendly and welcoming. Very knowledgeable for any questions asked and efficient with every service I've brought my vehicle in for. Thank you! Very knowledgeable for any questions asked and efficient with every service I've brought my vehicle in for. Thank you! More

by alfredsueno Verified Customer Verified Customer

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Prompt, efficient and friendly service. Waiting room was comfortable and well-stocked with things to eat and drink. Waiting room was comfortable and well-stocked with things to eat and drink. More

by kevjames Verified Customer Verified Customer

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Thank you so much for your service,i really appreciate it.Costumer service recommended again. it.Costumer service recommended again. More

by belkacemi86 Verified Customer Verified Customer

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They are always quick, competent and courteous. Never an issue. The waiting lounge is always clean and well stocked Never an issue. The waiting lounge is always clean and well stocked More

by JIMNLOLO Verified Customer Verified Customer

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Great service, reasonable pricing for service. I've been with Subaru for over 10 years. I highly recommend them for having some great customer service. Alan was great in the Service Department. I've been with Subaru for over 10 years. I highly recommend them for having some great customer service. Alan was great in the Service Department. More

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Great service, and great communication. Appreciated Alan’s prompt and open outreach especially to get my car fixed quickly and efficiently. Appreciated Alan’s prompt and open outreach especially to get my car fixed quickly and efficiently. More

by amanwillrich Verified Customer Verified Customer

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Very helpful and polite. Took care of me Close to home and convinced. Thank you Took care of me Close to home and convinced. Thank you More

by DEBJ1018 Verified Customer Verified Customer

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My car needed routine service and stopped by to see if they could take me. The service person (Alan) was great and he said no problem. Service was supposed to take a few hours, but they were done in abo they could take me. The service person (Alan) was great and he said no problem. Service was supposed to take a few hours, but they were done in about an hour. Great service for a dealer! More

by GTSUKAHIRA Verified Customer Verified Customer

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Had a great experience getting my rear brake serviced- they were much quicker than expected, but even so they didn’t mind me keeping the loaner car as long as initially planned. And they helped me re inst they were much quicker than expected, but even so they didn’t mind me keeping the loaner car as long as initially planned. And they helped me re install the car seat in my car when it was done :) More

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The staff at Albany Subaru is doing a great job. I appreciated the thoroughness and follow up I appreciated the thoroughness and follow up More

by LILACOHEN Verified Customer Verified Customer

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