Alan Mason
Alan Mason at Victor Chrysler Dodge Jeep Ram

Alan Mason

Service Advisor

Victor Chrysler Dodge Jeep Ram

6484 NY-96
Victor, NY 14564

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5.0
18 Reviews
5.0

18 Reviews

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18 Reviews of Alan Mason

June 15, 2026

Dealership Rating
Employee Rating

The service department is amazing. They always get me in quick and out just as fast. Their sales staff are very personable and professional. More

by pdelella16
Service Price Transparency
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Recommend Dealer
Yes

June 08, 2026

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I was very pleased with the staff and services. They got our jeep in quickly and its running great! More

by reneeg21
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Karen Allison, Chris Kist

June 01, 2026

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The salesperson Kevin Renna was excellent. They did everything they promised on a timely manner. More

by csnewell227
Recommend Dealer
Yes

May 30, 2026

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Everyone was so great and friendly i really enjoyed my experience they were so dedicated on making my purchase easy thank you! More

by dianettiolivia
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Karen Allison, Chris Kist , Tom polizzi

May 25, 2026

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Alan was efficient and friendly and kept me up to date on the progress of my repair. More

by MP5044
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carmen

May 25, 2026

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The service was great as well as the personable service people! I will definitely come back again! More

by sjohnwallace
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Renna, Heather Strong

May 24, 2026

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Chris and Alan were exceptional when my truck was out of service. They assisted me finding a tow truck and were a great help in setting up a quick repair. More

by dzink24
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Kist

May 21, 2026

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took me in on time ,kept me informed on progress, all in all a great experience. More

by mike@bianchiwm.com
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Kist

May 20, 2026

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Great communication throughout the process. High level service and explanation of what was recommended. Timely turnaround time. More

by danjames959
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Karen Allison, Chris Kist , Heather

May 18, 2026

Dealership Rating
Employee Rating

everyone was great. Thank you. I appreciate it. A word of advice. Don't have a word minimum in this section. You might lose people completing surveys. More

by mike.dedee
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Karen Allison, Chris Kist , N/A

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