Alan Kirsch

Sales service was fine, but post-sales service is unacceptable. The title and registration department is disorganized-and slow; it is extremely poor and a big let down. It felt as if they completely unacceptable. The title and registration department is disorganized-and slow; it is extremely poor and a big let down. It felt as if they completely lacked accountability. Their third party vendor is reaching out to me a month and a week after the purchase for more documentation with emergency timeline during the holiday season to make it quick before the temp tag expires which was never explained before during the sales process. I would expect this message to be reviewed and for someone to reach out to me to work toward a resolution, rather than letting it go unanswered. More

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Alan is great to deal with and ensures it is an easy process all around. I’ve been back for my 3rd Volvo, highly recommend. process all around. I’ve been back for my 3rd Volvo, highly recommend. More

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I left my phone number and called 2 times leaving messages , one on voice mail and one with a person . car sat for 2 days because they were calling the wrong number - 3 days without a car - no loane messages , one on voice mail and one with a person . car sat for 2 days because they were calling the wrong number - 3 days without a car - no loaner and I missed work .. very inconsiderate and I purchased 2 cars here More

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Third new car we purchased from this dealer. Think that says it all. Best Volvo dealer Think that says it all. Best Volvo dealer More

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Best experience I have ever had buying a car, and that is saying something! Alan makes it fun and easy to buy a new car and isn't that the whole point? saying something! Alan makes it fun and easy to buy a new car and isn't that the whole point? More

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Process was direct and efficient with no attempts at multiple rounds of negotiation and no last minute fees or charges. Staff was friendly and helpful. I look forward to working with the Service depar multiple rounds of negotiation and no last minute fees or charges. Staff was friendly and helpful. I look forward to working with the Service departmetn as well. More

by Austin Verified Customer Verified Customer

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Excellent service. No pressure. Quick and easy. Full service so no worries. I would highly recommend No pressure. Quick and easy. Full service so no worries. I would highly recommend More

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Alan Kirsch was my first contact after I looked online for a Volvo. While it was at the Doylestown store he had it brought in for me to drive. Once I drove it I wondered why I was driving all those German for a Volvo. While it was at the Doylestown store he had it brought in for me to drive. Once I drove it I wondered why I was driving all those German cars for many years. Service has been over the top as well. The entire crew but especially Rich Barr who usually takes care of me. I can’t say enough. This dealership exemplifies the meaning of customer service in every way possible. More

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Edwin Gregg greeted us upon our arrival at the Keystone Service department around 7:15 this morning. In a few minutes he had all the information he needed for the state inspection and 10,000 mile service Service department around 7:15 this morning. In a few minutes he had all the information he needed for the state inspection and 10,000 mile service for our 2020 XC40.I received a call at noon saying that the car was ready for pickup. Everything about our experience was positive. More

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5th purchase always fair prices and best sales advice. great service department as well.Dave j great salesman great service department as well.Dave j great salesman More

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