Alan Henson
Alan Henson at Russell & Smith Honda
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Alan Henson

Sales Associate

Russell & Smith Honda

2900 South Loop W
Houston, TX 77054

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7 Reviews

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7 Reviews

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7 Reviews of Alan Henson

September 04, 2024

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Employee Rating

Alen exclusively provided the best solution for me and my family. Thank you so much! More

by Bruce Carty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trey Prince, Andy Tran, Karan Patel, Spencer Williams, Francisco Fuentes, Kevin Le , Sam Nguyen, Daniel Perez, Bruce Carty - Internet Dept. (Lead Management)

April 26, 2024

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Employee Rating

Gerardo Cabral was very Professional and the service was top notch even left my car clean and made sure it was wiped after service. I would recommend anyone to shop Honda here with my Sales Guy Alan Henson More

by Obie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerardo Cabral

February 02, 2024

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Employee Rating

Russell & Smith Honda (Houston) —Highly Recommend! Alan Henson and Charles Hall were great to work with and are extremely knowledgeable. Great experience! More

by ccortes33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Hall -from the Finance Team

Feb 07, 2024

Russell & Smith Honda responded

We appreciate your recommendation for Alan and Charles! We are so happy to hear about your recent experience and we look forward to seeing you again. Have a wonderful day!

July 15, 2023

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Employee Rating

I am looking to purchase a new vehicle, so I am doing some price shopping. My local dealership has the vehicle I want in stock, but I felt that I could do better on the price, so I started shopping aroun More

by Joel C.
Sales Price Transparency
Recommend Dealer
No

December 15, 2018

Dealership Rating
Employee Rating

sales and Costco contact were friendly and clear I was very shaken after wrecking my dear old Honda but I’m so happy with my new one! My sales team David and Alan are the sweetest! I just wish the fi More

by Darcia Elliott
Recommend Dealer
Yes

Other Employees Tagged: David Ly

Dec 18, 2018

Russell & Smith Honda responded

That's great to hear Darcia! We are happy we could get you into your new Honda and that David and Alan were able to help! Thanks for stopping in and we look forward to seeing you again!

July 01, 2018

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Employee Rating

Awesome and Professional Dealership!! I highly recommend this dealership if you’re looking for a new car!! From the beginning to the end of the deal everyone was so professional. I highly More

by Yvette97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Reece, Mr. Alexander and the Finance Director/Manager

Jul 03, 2018

Russell & Smith Honda responded

Yvette, thank you for sharing your experience with us. We're glad it was a positive one and that you were taken care of by Henry and Alan! We do our best to treat customers like family here at Russell and Smith Honda. We look forward to seeing you again soon. Enjoy your new Honda Accord!

June 01, 2018

Dealership Rating
Employee Rating

Great Experience What brought me to the dealership was the Costco auto buying program. Alan was a big help, he answered all of my questions and helped me get everythin More

by dpb425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ammar

Jun 05, 2018

Russell & Smith Honda responded

Thank you for the 5-star review! We appreciate your kind words and look forward to working with you again. Thank you.

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