Alan Hannon
Alan Hannon at Volvo Cars Annapolis
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Alan Hannon

Sales Manager

Volvo Cars Annapolis

333 Busch's Frontage Rd
Annapolis, MD 21409

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4.6
47 Reviews
4.6

47 Reviews

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47 Reviews of Alan Hannon

October 28, 2024

Dealership Rating
Employee Rating

Always friendly and professional service. Been an Annapolis Volvo customer for more than 20 years. More

by jvleone
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

October 28, 2024

Dealership Rating
Employee Rating

Very personable, time efficient, friendly dealership Volvo is! In the years I have been going there for automotive care, I am yet to be dissatisfied! More

by jalombardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Cross , Steven Hirnickle

October 04, 2024

Dealership Rating
Employee Rating

Michelle and her team were thorough, efficient and knowledgeable. I honestly can’t ask for more. More

by marc.tellier
Service Price Transparency
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Recommend Dealer
Yes

September 30, 2024

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I had a great experience working with Danae, and Alan on purchasing my first Volvo. They were extremely helpful and the process was smooth! More

by ehg311
Recommend Dealer
Yes

Other Employees Tagged: Danae Marneris

September 29, 2024

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Employee Rating

Great service. Great communication with my vehicle from the service department.Great dealership. Very friendly staff. More

by bonnieboo68
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle

September 27, 2024

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Employee Rating

Alan hannon along with Eli provided exemplary customer service throughout the purchasing process. Very patient throughout the weeks as my son and I searched for the right car for him continuing on through More

by Joe
Service Price Transparency
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Recommend Dealer
Yes

September 27, 2024

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Mike Mohr and Alan Hannon were great to work with! I LOVE my XC40 Volvo! More

by courtneyvangilder
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Mohr, Jackie Buckson

August 24, 2024

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Employee Rating

Customer service was below expectation. I contacted the used car manager and he cut me off while I was providing details regarding my issue. At times he was also over talking me. More

by soniajohnson618
Service Communication
Recommend Dealer
No
Aug 27, 2024

Volvo Cars Annapolis responded

Mam, I have left you two voicemails to try and assist you. I am sorry that an outside detail company was unable to get your interior clean to your satisfaction. If you would still like my assistance, I am here for you!

Aug 27, 2024

Volvo Cars Annapolis responded

When your time permits, I'll be here to assist! I am off on Thursdays & we are closed on Sundays...We will get it right!

Aug 27, 2024

soniajohnson618 responded

Sir - please note your Volvo Service Staff Member referred me to an external detail shop to fix the discoloration in the leather as a result of her trying to address the issue with a leather cleaning wipe. After she attempted to clean the area, it was much worse than when I brought it in. I am guessing you may have missed that when you cut me off several times. Per you, I should have been referred to the internal used car department but instead I was inconvenienced. I will get back to you when time permits. Thank you!

August 19, 2024

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Employee Rating

They sell a complicated product and the staff is not yet fully up to speed. More

by donbarryj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Crossman

August 09, 2024

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Employee Rating

Came from Pennsylvania to buy a car from them! They were awesome through the whole process. Allen and Mike helped me get into a very nice Volvo, giving me all the info, pictures, and videos before More

by dy2426
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Lash

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