Alan Gilbert

Alan Gilbert is the man! He went out of his way to find a car I wanted and get me in it. He went out of his way to find a car I wanted and get me in it. More

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Would have been nice if they didn’t assign the wrong vin, then contact me a week later asking to bring the car back. Then asking me three weeks later for my ss card. Good service by ALAN but obviously unorga then contact me a week later asking to bring the car back. Then asking me three weeks later for my ss card. Good service by ALAN but obviously unorganized as xxxx. More

by tmh.ssc Verified Customer Verified Customer

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Long story short, went in to trade my current vehicle for another model no call back at all even if I couldn't that's just a courtesy to update someone interested. I would never recommend this dealer in the another model no call back at all even if I couldn't that's just a courtesy to update someone interested. I would never recommend this dealer in the near future. More

by Nanette72 Verified Customer Verified Customer

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Thank you for proving to be my dealership HOME! If the staff at Spitzer Buick GMC Parma accommodate 30% of the potential car shoppers that walk through their doors with the same thoughtful efficie If the staff at Spitzer Buick GMC Parma accommodate 30% of the potential car shoppers that walk through their doors with the same thoughtful efficient service and kindest patience they’ve shown me, there would be a line of customers tailing outside the front door and around the building for the opportunity to repeat for them my same experience in purchasing my new 2024 GMC Acadia Denali. It’s my belief, when a customer is in the market for a new or pre-certified vehicle, he or she is also in the market for a dealership “home.” The staff at Spitzer Buick GMC Parma has fulfilled and surpassed my expectations in my search for both. A car buyer can purchase a car from anywhere, but he or she would be missing out on so much more if they wouldn’t at least make a visit to this dealership. In closing, I make a prediction that one day in the future that, Spitzer Buick GMC becomes the top dealership of Brookpark Rd.—if it isn’t already, and the dealership “home” of many satisfied customers. Congratulations to the Spitzer family for gathering a gem of a staff! With the greatest of gratitude and customer satisfaction, Teresa Parma Heights More

by TERESA Verified Customer Verified Customer

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The Staff was very efficient and friendly. The purchasing process moved very smoothly. Alan was very patient with us as we went well through the process. The purchasing process moved very smoothly. Alan was very patient with us as we went well through the process. More

by thebergs003 Verified Customer Verified Customer

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