20 Reviews
Write a Review20 Reviews of Alan Cavin
November 06, 2024
Over priced. I took my car in for over heating, $4,000 later each I was in SHOCK. Detail on invoice I see screws for $6. They said they would discount the evalua I took my car in for over heating, $4,000 later each I was in SHOCK. Detail on invoice I see screws for $6. They said they would discount the evaluation, but had to escalate to managers. Stay away from this service department. Now I get text from sales in a attempt to buy my Audi, but really they just want me to buy new and trade in at low price. More
Other Employees Tagged: Daniel McClure, Marvin Clayton, Erik Muniz, Abby Lopez, Andy Mireles , Katelyn Neu, Brandon Hunter
May 31, 2024
The service at Audi is excellent. I have had my car for one year and love it! I have had my car for one year and love it! More
Other Employees Tagged: Daniel McClure, Marvin Clayton, Erik Muniz, Abby Lopez, Andy Mireles , Katelyn Neu, Brandon Hunter
December 29, 2023
Service was excellent. Easy to book appointment. Service was completed on time. Very happy with Audi Dallas. Easy to book appointment. Service was completed on time. Very happy with Audi Dallas. More
Other Employees Tagged: Daniel McClure, Marvin Clayton, Erik Muniz, Abby Lopez, Andy Mireles , Katelyn Neu, Brandon Hunter
July 15, 2023
Service was amazing. Every time I go to the dealership I’m treated so well! Every time I go to the dealership I’m treated so well! More
Other Employees Tagged: Daniel McClure, Marvin Clayton, Erik Muniz, Abby Lopez, Andy Mireles , Katelyn Neu, Brandon Hunter
March 15, 2023
Excellent service and personal. Without question this is a well run and managed family dealership. 👍 Without question this is a well run and managed family dealership. 👍 More
Other Employees Tagged: Marvin Clayton, Abby Lopez, Brandon Hunter
February 14, 2023
My experience was nothing less than perfect! Andy is a great Service Advisor. He arranged ALTO shuttle to and from Audi and kept me informed throughout. He is polite, courteous and efficient! Ev Andy is a great Service Advisor. He arranged ALTO shuttle to and from Audi and kept me informed throughout. He is polite, courteous and efficient! Everyone you come in contact with, from the time you drive up is very polite and professional! I trust this service dept! More
Other Employees Tagged: Andy Mireles
August 16, 2022
Horrible with communication. Had a 4 pm appointment yesterday for a possible bad battery. I had to call and follow up with them today and they still have not even done a simple d Had a 4 pm appointment yesterday for a possible bad battery. I had to call and follow up with them today and they still have not even done a simple dynastic to say if it was the battery or not. So now I’m without a car nor they don’t have any loners till mid oct. and will not even look at my car until Thursday or even Friday. SMH. They need better communication if they need more time!!! More
July 10, 2022
Excellent service I received a video of my car during the maintenance with the work explanation recorded the maintenance with the work explanation recorded More
Other Employees Tagged: Erik Muniz
February 05, 2022
Great service experience, everyone is so friendly and professional . Beautiful dealership and fantastic emenities. Highly recommended! professional . Beautiful dealership and fantastic emenities. Highly recommended! More
Other Employees Tagged: Andy Mireles , Jeff Moore
January 25, 2022
This dealership is wonderful, from sales to service. Warranty work exceeds my expectations. Everyone works as a team to make the customer feel appreciated. Warranty work exceeds my expectations. Everyone works as a team to make the customer feel appreciated. More
Other Employees Tagged: Tomas Garcia , the team at the service bay entrance