Dealership Experience
3 yrs, 2 mos
Industry Experience
22 yrs, 11 mos
Specialties & Trainings
22yr veteran in the car business… product knowledge to me is very important
8 Reviews
Write a Review8 Reviews of Alan Cavell
April 24, 2023
They were supposed to respray a bumper front and back. Car is pearl white but they painted bumper bright white. Bumper has runs in it and they burnt the top corner of back of car. Not sure why they were Car is pearl white but they painted bumper bright white. Bumper has runs in it and they burnt the top corner of back of car. Not sure why they were even doing work on that part of the car. More
April 22, 2023
Service Advisors Noah and Reggie are always the best and very helpful. They are the best part of my experience. However, far too many concerns and issues have risen since my initial purchase with this car a very helpful. They are the best part of my experience. However, far too many concerns and issues have risen since my initial purchase with this car and I’m not a happy cadillac owner at this time. Wiring going out. Issues with the muffler! Way too many issues with what should have been a more pleasant owner experience. More
Other Employees Tagged: Reggie Perry , Noah Rowe, Young lady that answers the phone in service, is also always amazing and wonderful to encounter.
February 27, 2023
Fast efficient service. Service advisor communicated well through the wait. Noah displayed excellent customer service skills. Service advisor communicated well through the wait. Noah displayed excellent customer service skills. More
Other Employees Tagged: Noah Rowe, Jason Strong
February 26, 2023
Alan was very professional and listened to what I wanted and was not pushy. He made the buying process easy and exciting. He was knowledgeable and explained all the features of my new car and the myCadillac and was not pushy. He made the buying process easy and exciting. He was knowledgeable and explained all the features of my new car and the myCadillac app. Due to his customer service he made my drive from Savannah work it! Loving my car. More
January 29, 2023
It was a nice experience great job Lindsay. Great and Nice people to work with, Thank you Great and Nice people to work with, Thank you More
Other Employees Tagged: Paloma Garcia , Brent Kleen, Linsey Ta-Luong