Alan Boyd

Service was great and always has been Service advisor Danielle always helpful and stays on top of the car status and keeps me advised as to the status of the car Danielle always helpful and stays on top of the car status and keeps me advised as to the status of the car More

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Love this dealership. Kim was awesome. Great people to work with. Friendly happy awesome people. Kim was awesome. Great people to work with. Friendly happy awesome people. More

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If there was a option for a zero star rating that would still be an understatement. First off this review is about the collision center only. I should start by saying if you don’t want to read the whole th still be an understatement. First off this review is about the collision center only. I should start by saying if you don’t want to read the whole thing just read this… if you are young or a woman they will take advantage of you!! TAKE pictures of your entire car inside and out before leaving it with them and let them know that you have pictures and time stamps!! The people who work there are VERY rude. When I came to drop off my car I walked in the building and the man at the counter was on his cell phone so I took a seat. I sat there for 5 minutes and was not once greeted. Then he finally asked if anyone was helping me (still no greeting). Then when I come to pick up my car after being fixed I noticed a huge stain on my seat that was not there when I dropped it off. Yes, there were some other smeller stains on the back of the seat from sweat and just being used (the seats are white) but they were nothing like this one. I was also informed the day before I picked up my car that my car has been detailed and it most certainly was not. It had not even been washed. So I went back inside and informed them nicely about the stain and they sent a manager to look at my car. He argued with me stating that that stain looked like it had been there a while and that they didn’t do that. Which is a very lousy excuse because you can’t tell a difference in a stain that has been there for a week or a year. Then he told me he would look to see if they had pictures of when the car arrived and how CONVENIENT they did not have any!! And still refused for fix it. HORRIBLE PLACE. RUDE EMPLOYEES. I will never have my car serviced here again. My car is a Honda Accord as well. Not a ford. More

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Disappointment to smiles with the top down The process was riddled with complications and setbacks. However, management and Alan made sure I was a happy and satisficed owner of a 2019 Mustang. The process was riddled with complications and setbacks. However, management and Alan made sure I was a happy and satisficed owner of a 2019 Mustang. The issue with defective top motor was and unfortunate delay in my getting the car. Again, Alan was a God-send. Thanks Alan!!Unfortunately, I do not recall any other names. More

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great service brought my vehicle in for service didn't have to wait long service department very fast and helpful. I will be back with any future needs. service brought my vehicle in for service didn't have to wait long service department very fast and helpful. I will be back with any future needs. More

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Great buying experience,I feel the fellas worked hard at getting me the deal I needed, and were knowledgeable about the product. I would recommend any one who is looking for a new vehicle to give Rountree a getting me the deal I needed, and were knowledgeable about the product. I would recommend any one who is looking for a new vehicle to give Rountree a chance. More

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I got my dream car! I went to rountree after a bad experience at the dealership in Gainesville. They didn’t harass me and they got me a better deal on a more expensive m I went to rountree after a bad experience at the dealership in Gainesville. They didn’t harass me and they got me a better deal on a more expensive model and had me in and out within a couple of hours. They made my birthday so much better! Thank you Alan and Aaron for working with me and giving me the deal I asked for. If you need a sales man ask for Alan Boyd!!! More

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Alan was extremely knowledgeable and helpful. He was very patient and answered my many questions. There was no pressure to purchase a vehicle so it was a very pleasant experience. patient and answered my many questions. There was no pressure to purchase a vehicle so it was a very pleasant experience. More

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Overall performance Everyone was very helpful. Our salesman Alan Boyd to our manager Stephen Jones. Would recommend them if you are looking for a new a car. Everyone was very helpful. Our salesman Alan Boyd to our manager Stephen Jones. Would recommend them if you are looking for a new a car. More

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I appreciate their continued support They are very friendly. They are very attentive to to your satisfaction and they follow up on your requests. They also never forget your name. They are very friendly. They are very attentive to to your satisfaction and they follow up on your requests. They also never forget your name. More

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