Alain Ruiz

Mrs. Lillian was amazing as always. She got me the car that I wanted at a great price! I will definitely be back! that I wanted at a great price! I will definitely be back! More

by DANN2MUSIC Verified Customer Verified Customer

Report | Print

Has an issue until I was able to speak with Alex the Service Manager. Everything worked out the waiting time was way to long 3 hours Service Manager. Everything worked out the waiting time was way to long 3 hours More

by BACKMAN1021 Verified Customer Verified Customer

Report | Print

Lying cheating dealership! I am greatly surprised they haven’t had their dealership taken away. Told me they put on new tires but tires are 4-5 yrs old. Told me they did 165 I am greatly surprised they haven’t had their dealership taken away. Told me they put on new tires but tires are 4-5 yrs old. Told me they did 165 pt inspection and is a certified car. Safety features don’t work on car as collision avoidance and lane keep assist. Both flash on and off on dash but don’t work. A speaker isn’t working. I bought a bumper to bumper warranty from this dealer but isn’t honored fat other Kia dealerships. I ve heard about southern corrupt dealerships but now have experienced it. Worst Kia dealership I’ve ever encountered. xxxx dealership! More

by sandie.morrison91 Verified Customer Verified Customer

Report | Print

Great experience while completing a routine oil change and inspection. Will forever be grateful for the Kia Hollywood location and inspection. Will forever be grateful for the Kia Hollywood location More

by DANESHATHOMAS219 Verified Customer Verified Customer

Report | Print

I had a 7:50am appointment on a Wednesday with the need of a ride to work and back, was told my oil change would take 2 hours. I had to order and pay for my own Uber then came back 3 hours later. As I arri of a ride to work and back, was told my oil change would take 2 hours. I had to order and pay for my own Uber then came back 3 hours later. As I arrived I saw my car enter the shop and had to waited an additional 45 mins. I was late returning to work because of my service advisor who had a horrible attitude, took care of two other customers before me knowing I was there and the only thing he could say to me was that there is alot of people today. I will not be returning to do my maintenance there. More

by SYLVIA8 Verified Customer Verified Customer

Report | Print

The girls at the desk were suck didn’t know what to do most times. most times. More

by BISHOPMESIDOR09 Verified Customer Verified Customer

Report | Print

Poor service, not detailed, extremely long waiting. Poor greeting upon arrival. Lost my car . Will never return. This was my first Kia after years with nissan Poor greeting upon arrival. Lost my car . Will never return. This was my first Kia after years with nissan More

by MODAFERRII Verified Customer Verified Customer

Report | Print

Really good attention since the beginning, fast and friendly, really enjoying my bran new car friendly, really enjoying my bran new car More

by niko1mm Verified Customer Verified Customer

Report | Print

Para servicio tienen que mejorar se tardan 4 hora que deberían de aser son muy lentos deberían de aser son muy lentos More

by SARAREYESS34 Verified Customer Verified Customer

Report | Print

Although it took a while to complete all paperwork as far as working with the staff it was a nice professional experience. as working with the staff it was a nice professional experience. More

by Di Verified Customer Verified Customer

Report | Print