Al Ransome
Al Ransome at Criswell Nissan
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Al Ransome

Service Manager aransome@criswellauto.com

Criswell Nissan

19574 Amaranth Drive
Germantown, MD 20874

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4.6
124 Reviews

Service Manager 240-364-7237 aransome@criswellauto.com

4.6

124 Reviews

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124 Reviews of Al Ransome

September 23, 2024

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Employee Rating

Gail Sterling handled our expectations very well. Loved the overall experience from the first call I made to final pickup and delivery More

by Prateek Aggarwal
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ericka Escobar , Gail Sterling

Sep 24, 2024

Criswell Nissan responded

We're happy to see we met your expectations! Thanks again for choosing Criswell. We hope you'll keep us in mind for any future automotive needs.

September 22, 2024

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My total bill was about $1000,yet the billing Dept added an additional 3% of the total charges simply Because I was paying using a Visa card. What, the $1000 of my hard working money Wasn't enough? Looks More

by QTMABREY
Service Price Transparency
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Recommend Dealer
No
Sep 26, 2024

Criswell Nissan responded

Thank you for choosing Criswell. We appreciate your feedback and are sorry to see your visit was anything less than excellent. We strive to provide a positive service event, and sincerely apologize for any inconvenience you experienced. We truly hope you will give us another chance to work with you to provide a better experience in the future.

September 07, 2024

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The dealership service inspected my car and told me everything was fine and didn't need any brakes, tires, batteries. I appreciate honesty. Work was completrd promptly. More

by JAKELEFMAN
Service Price Transparency
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Recommend Dealer
Yes
Sep 17, 2024

Criswell Nissan responded

We're happy to see everything was completed quickly and to your satisfaction. We value your business and hope to see you again when your vehicle is due for its next routine maintenance visit.

September 05, 2024

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Great service dropped car off in the morning and had it back early afternoon. Deuce took great care of my car always a pleasure dealing with Criswell. More

by Gpmargelos
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Recommend Dealer
Yes
Sep 06, 2024

Criswell Nissan responded

Thanks for choosing Criswell! We're happy to see you can count on us to consistently deliver an all-around outstanding service event.

August 24, 2024

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Very friendly, yet professional staff and seemless process when servicing my car, even without any appointment. More

by MLBNY101
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Recommend Dealer
Yes
Aug 26, 2024

Criswell Nissan responded

Our top notch team is always happy to assist with any of your automotive needs. Thanks so much for choosing Criswell and providing this positive feedback about your recent visit to our dealership!

August 21, 2024

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The staff is very friendly and the service department is great! I drive passed another Alfa Romeo dealership to get my car serviced by Criswell. More

by davidparker183
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ericka Escobar

Aug 22, 2024

Criswell Nissan responded

We're happy to see you had a great experience at Criswell! We value your business and look forward to working with you again.

August 21, 2024

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The workers were very nice, and I really appreciate the service they provided. They were very thorough. More

by TAYLORTEIARA16
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ericka Escobar

Aug 22, 2024

Criswell Nissan responded

Thanks for sharing this positive feedback about your recent service experience at Criswell. Don't hesitate to reach out if we can be of further assistance.

August 17, 2024

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a a a a a a a a a a a a a aa a a a a More

by s.m.gutstein
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ericka Escobar , Gail Sterling

Aug 21, 2024

Criswell Nissan responded

It's great to see we earned this 5-star rating! We hope to be of service to you in the future and welcome you to reach out if we can help in any other way.

August 13, 2024

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The customer service is ALWAYS top notch! I would not take my vehicle anywhere else! More

by pzapata01
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ericka Escobar

Aug 13, 2024

Criswell Nissan responded

It's wonderful to know you can count on our top notch team to provide an exceptional customer service experience each time you visit. We appreciate this positive feedback and look forward to seeing you soon!

August 06, 2024

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Employee Rating

Criswell Nissan is the best place to take your Nissan for care. They have great customer service skills. More

by philaisha.carter09
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ericka Escobar

Aug 08, 2024

Criswell Nissan responded

Thanks so much for sharing this positive feedback! We look forward to working with you again!

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