Al Ransome
Al Ransome at Criswell Nissan

Al Ransome

Service Manager aransome@criswellauto.com

Criswell Nissan

19574 Amaranth Drive
Germantown, MD 20874

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4.7
190 Reviews

Service Manager 240-364-7237 aransome@criswellauto.com

4.7

190 Reviews

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190 Reviews of Al Ransome

June 30, 2025

Dealership Rating
Employee Rating

Went in to use a $59. 95 coupon that was emailed to me, it was for an oil and filter change, tire rotation and multipoint inspections. Not mentioned was an extra $14 "fee" More

by williamwolle
Service Price Transparency
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Recommend Dealer
Yes

June 28, 2025

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Great service, I’m very pleased with the experience. Pai was professional and very courteous. More

by dcHEMPARATHY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Pai was really great.

Jun 29, 2025

Criswell Nissan responded

Thanks for sharing this positive feedback! We value your business and hope to be of service to you in the future.

June 20, 2025

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Enrique and the entire Criswell team were very helpful, courteous and professionl. I highly recommend them. More

by Cindy G.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 21, 2025

Criswell Nissan responded

It's wonderful to know you enjoyed a remarkable vehicle buying experience while working with the friendly and professional team here at Criswell. We hope you enjoy your new vehicle and hope to be of service to you in the future!

June 14, 2025

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Employee Rating

I brought my new Pathfinder in for it's first oil change and tire rotation. Service was fast and easy, just as I've come to expect over the nearly eight years I've been going to Criswell. They always do a v More

by MLBECHER
Service Price Transparency
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Recommend Dealer
Yes
Jun 15, 2025

Criswell Nissan responded

It's wonderful to know our team consistently meets your expectations by delivering great customer care and high quality vehicle service each time you visit our dealership. Thank you for your continued patronage. We look forward to seeing you soon!

June 07, 2025

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Employee Rating

This dealer went did modifications to my vehicle that I did not authorize. I would not recommend anyone to use their services because it makes me question what else they might have done to my vehicle. More

by luhangam
Recommend Dealer
No

Other Employees Tagged: The employee I spoke to was from Al Ransome's team. The employees that did the work are from his team as well. I cal

June 07, 2025

Dealership Rating
Employee Rating

Very helpful and knowledgeable team that was able to service my vehicle quickly and efficiently More

by DJOHNSON1122
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Criswell Nissan responded

It's great to see everything was completed quickly and to your satisfaction! Don't hesitate to reach out with any additional questions or concerns about the service your vehicle needs to stay well maintained.

June 02, 2025

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Duece Ransome team always give excellent customer service when I take my car in for More

by GAPS1970
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Recommend Dealer
Yes
Jun 03, 2025

Criswell Nissan responded

It's great to know you can count on our top notch team to deliver an excellent service experience each time you visit Criswell Nissan. Thanks again for sharing this positive feedback and high star rating!

May 29, 2025

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Employee Rating

The service center did a great job fixing the break line on my Nissan Rogue. More

by PIERRE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 29, 2025

Criswell Nissan responded

We're happy to see we were able to really help you out! Don't hesitate to reach out if anything else comes up.

May 26, 2025

Dealership Rating
Employee Rating

Came for oil change, ended spending more w/o prior notification outside warranty. Otherwise okay More

by Vyapuri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Criswell Nissan responded

Thank you for taking the time to share this feedback. We value your business and hope to be of service to you in the future.

May 25, 2025

Dealership Rating
Employee Rating

Service got done on scheduled. Great service and clean facilities. I highly recommend this service center. More

by CARBBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ericka Escobar

May 26, 2025

Criswell Nissan responded

It's great to see everything was completed quickly and to your satisfaction! We look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

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