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Al Ransome
Al Ransome at Criswell Nissan

Al Ransome

Service Manager aransome@criswellauto.com

Criswell Nissan

19574 Amaranth Drive
Germantown, MD 20874

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4.7
187 Reviews

Service Manager 240-364-7237 aransome@criswellauto.com

4.7

187 Reviews

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187 Reviews of Al Ransome

June 07, 2025

Dealership Rating
Employee Rating

This dealer went did modifications to my vehicle that I did not authorize. I would not recommend anyone to use their services because it makes me question what else they might have done to my vehicle. More

by luhangam
Recommend Dealer
No

Other Employees Tagged: The employee I spoke to was from Al Ransome's team. The employees that did the work are from his team as well. I cal

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June 07, 2025

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Very helpful and knowledgeable team that was able to service my vehicle quickly and efficiently More

by DJOHNSON1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2025

Criswell Nissan responded

It's great to see everything was completed quickly and to your satisfaction! Don't hesitate to reach out with any additional questions or concerns about the service your vehicle needs to stay well maintained.

June 02, 2025

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Employee Rating

Duece Ransome team always give excellent customer service when I take my car in for More

by GAPS1970
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2025

Criswell Nissan responded

It's great to know you can count on our top notch team to deliver an excellent service experience each time you visit Criswell Nissan. Thanks again for sharing this positive feedback and high star rating!

May 29, 2025

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Employee Rating

The service center did a great job fixing the break line on my Nissan Rogue. More

by PIERRE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2025

Criswell Nissan responded

We're happy to see we were able to really help you out! Don't hesitate to reach out if anything else comes up.

May 26, 2025

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Came for oil change, ended spending more w/o prior notification outside warranty. Otherwise okay More

by Vyapuri
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 27, 2025

Criswell Nissan responded

Thank you for taking the time to share this feedback. We value your business and hope to be of service to you in the future.

May 25, 2025

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Employee Rating

very good staffs and service but need more Vale parking person available to accommodate after finish service vehicle More

by SUBBAYYAN44
Workmanship
Service Time
Recommend Dealer
Yes
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May 26, 2025

Criswell Nissan responded

We value the opportunity to work with you and appreciate you taking the time to share these comments with us. We hope your next visit with us meets your expectations. Thanks again for choosing Criswell!

May 25, 2025

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Griswold Nissan is very professional Service Department never have a problem when I come in. They wait on me immediately. Keep me informed of what’s going on and just really take good care of me. More

by Gpmargelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Gargiulo

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May 26, 2025

Criswell Nissan responded

Thank you for sharing this positive feedback! We look forward to your next visit to Criswell!

May 25, 2025

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Service got done on scheduled. Great service and clean facilities. I highly recommend this service center. More

by CARBBI
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ericka Escobar

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May 26, 2025

Criswell Nissan responded

It's great to see everything was completed quickly and to your satisfaction! We look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

May 23, 2025

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Employee Rating

The best Nissan dealership on the east coast service writer pai and manager deuce by far easiest people to deal with More

by WEISERSAMUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Gargiulo

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May 24, 2025

Criswell Nissan responded

Thank you so much for taking the time to let us know how we are doing! We value your business and truly appreciate this positive feedback.

May 20, 2025

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Employee Rating

Excellent customer service as always! This is my second purchase with Enrique! He is the best! Thank you to the entire team for their excellent service as always! More

by scott45612
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enrique Sotelo, Chris Collins

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May 20, 2025

Criswell Nissan responded

It's wonderful to know Enrique and Criswell earned your repeat business! Thank you for taking the time to share this positive review with us and please don't hesitate to reach out if we can help in any other way.

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