Al Piacitelli
Al Piacitelli at Cadillac of Norwood

Al Piacitelli

Sales

Cadillac of Norwood

700 Providence Highway - Route 1
Norwood, MA 02062

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40 Reviews
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40 Reviews

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40 Reviews of Al Piacitelli

May 22, 2025

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Employee Rating

Always excellent service, Paul is personable, professional and very kind! I appreciate his time and experience in explaining my car to me. Thank you! More

by lisarego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul in service- excellent!

May 22, 2025

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Employee Rating

This understanding issues and they working on it Paul in service department always respond to my call for service and any issues w. Car More

by Ashraf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Gomes , Paul

March 05, 2025

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Employee Rating

Working with Al has been a pleasure. This is the 3rd vehicle we have purchased from Al. Makes car buying easy…no pressure, standup and trustworthy. I would recommend him to anyone. Ro More

by R Ace
Recommend Dealer
Yes

Other Employees Tagged: Rodrigo Roa

March 30, 2024

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Had an appointment at 10 A. M.. My salesman was Al,and he was great !! When it came down to the valuation of my trade in ,not great. I was a bit put out about the valuation becau More

by exdope
Recommend Dealer
Yes
Apr 02, 2024

exdope responded

Very disappointed in the way I was treated .I went on line and typed in that I wanted an estimate for a trade in for my 2019 Cadillac XT5. I got the estimate and I don't think it was from Norwood Cadillac !! The estimate trade in value was $24,014,00 .So I go up to Norwood expecting to have a deal. Not so !! Norwood offered me $16000 for my trade which I couldn't do.Then I got an offer tor $19000 which wasn't any good. The way I see it is I got the original offer and that got me to travel up to Norwood expecting them to stick to the offer I got on line !! It seems that I was misled !!Was it just to get me up there,only to offer me much less $ ?? I don't even think this is good business or even legal !!?? Bruce Austin

March 31, 2018

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Wonderful Experience! Been dealing with Al P for years. Always great and honest service. He’s one of the best! Will definitely keep coming back for more. More

by Carsareme
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

March 30, 2018

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New Lease This is my 4th Cadillac and they treat me better each time. Service is excellent. Would recommend them highly!!! Service Dept. is excellent as well. More

by Frankef1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicole Domurad, Steve Sousa, Courtney

March 30, 2018

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Easy and fun to work with, as always Been shopping at Cadillac of norwood for 40+ years and wouldn’t go anywhere else! Thanks for another quick, easy and fun sale. Loving my new car alrea More

by Kdiiorio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 30, 2018

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Makes it easy to buy a car Wouldn't buy car from any other dealership. They take the time to answer all questions. Make it a painless experience. I will always buy my cars there More

by Cadillacgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 27, 2018

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Employee Rating

Excellent service attention by both Stephen Sousa and Al Pia I have been a customer there for more than 4 years now, during my recent purchased got the satisfaction of having Stephen Sousa there he remembered me More

by Marcocadillac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Sousa

March 27, 2018

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Employee Rating

Thank You Al & Team! The whole experience made shopping for a car the easiest I have had yet! There was no hassle with having a trade in vehicle, and everything was signed More

by Kaitlyn Ivey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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