Akira S.

Sebastian was very helpful through my first car buying experience. I would highly recommend Honda McGrath St Charles. Akira was also very helpful through the process. They went out of their way to help! experience. I would highly recommend Honda McGrath St Charles. Akira was also very helpful through the process. They went out of their way to help! More

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I recently purchased a 2025 Honda Odyssey from McGrath Honda, and I couldn't be happier with my experience! If you're planning to visit, I highly recommend working with Sebastian, Harris, Akira, Jeff, and Honda, and I couldn't be happier with my experience! If you're planning to visit, I highly recommend working with Sebastian, Harris, Akira, Jeff, and Sam — they were absolutely amazing. The team made the entire process smooth, professional, and enjoyable. The deal they offered me was unbeatable. Trust me, I've been to other Honda dealerships, and none came close to matching what McGrath Honda offered. If you're in the market for a new Honda, this is the place to go. Exceptional service and an outstanding deal — what more could you ask for? Highly recommend! More

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Outstanding salesman Joseph Trice very patient and good listener. Was not pushy but instead very helpful. Will definitely recommend him to friends listener. Was not pushy but instead very helpful. Will definitely recommend him to friends More

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**BUYER BEWARE*** The stereotype that car dealerships have about doing anything to make a profit, lack of ethics, integrity and honor, fits the salesman Roger ‘big mac” and Taha to a “T”. This dealer’s have about doing anything to make a profit, lack of ethics, integrity and honor, fits the salesman Roger ‘big mac” and Taha to a “T”. This dealer’s sales tactics are stuck in the 70’s and 80’s; they have not evolved and do not understand that consumers today are more savvy, informed, connected, and empowered. They have access to vast information, opinions, and options, shaping their decision-making process. I got a price on a new 2024 CRV thru True Car, the dealer said over the phone they would honor it, when I went there it took 95 minutes before I even saw and drove the car. They low balled me on my trade and would not honor the True Car price, even when I was not interested in trading my vehicle. Taha was the first salesman that waited on me, he was rude and full of himself; spoke to me like I was beneath him. He took my license and left without saying anything, After 15 minutes I walked out and only came back because I forgot they had my license. A man identified himself as Big Mac said he would help me; all he did was complain how busy he was and had other customers that he should be helping and not me and was only helping me because his manager said to. He kept going back and forth to his manager on the price and got very rude when I told him that I already had a price from True Car on the 2024 CRV EXL which I was told they would honor and was looking for them to value my trade close to what KBB says its worth. I eventually got up and left when his manager said that they were not able to honor the price I got from True Car and he could help get another vehicle in that price range just not a 2024 CRV EXL. I have been buying cars from McGrath dealerships for almost 30 years, based on this interaction; I will take my business somewhere else in the future. This is a very competitive business and there are many dealers that are not stuck in the Stone Age and would want my business. More

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Gary was great, low pressure but answered all our questions and was attentive to all our needs and what we wanted. Would definitely recommend him to future buyers. questions and was attentive to all our needs and what we wanted. Would definitely recommend him to future buyers. More

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Andres was very helpful showing me different options until I found my perfect car!! Thanks to Akira for getting me a great deal! Best car dealership experience! until I found my perfect car!! Thanks to Akira for getting me a great deal! Best car dealership experience! More

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It was a real pleasure to work with my sales person, Kamal and the finance department. Kamal and the finance department. More

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Very helpful with the whole process of buying a car and a smooth and quick process! smooth and quick process! More

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Pete Mattison did a great job with zero pressure. Managers as well (Akira and Aldo). He crawled under car to retrieve my dropped coffee cup. I have purchased four vehicles here. Managers as well (Akira and Aldo). He crawled under car to retrieve my dropped coffee cup. I have purchased four vehicles here. More

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A few months ago my wife and I came in and did not have a very good experience with McGrath Honda. On 10/10/23 we wanted to give McGrath another chance and we’re looking for a new HR-V to lease. From the m very good experience with McGrath Honda. On 10/10/23 we wanted to give McGrath another chance and we’re looking for a new HR-V to lease. From the moment we started talking with Shane Delao, it’s was like coming to a completely different dealership with an outstanding experience. Shane, and the Sales Manager were able to help my wife and I arrive at a leasing deal that adhered to my budget. And the icing on the cake, the HR-V was scheduled to arrive on 10/24/23. Well I was notified that a car that met my specifications arrived on Wednesday 10/11/23. So McGrath and Shane went above and beyond to get me into it. Top notch quality service. Thank you so very much Steven P. More

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