Aj Nelson
Aj Nelson at Bell Road Mitsubishi

Aj Nelson

Lead Service Advisor

Bell Road Mitsubishi

1901 E Bell Rd
Phoenix, AZ 85022

Contact Me
4.8
652 Reviews
4.8

652 Reviews

Write a Review

652 Reviews of Aj Nelson

July 18, 2025

Dealership Rating
Employee Rating

I was very pleased with the service dept. Rick the Service Manager as well as Rick the technician were very helpful and kept in touch with me until they resolved the problem. I did take the c More

by Ljconforti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamison Hill , Rick and Rick

July 18, 2025

Dealership Rating
Employee Rating

The customer service is on point and the staff at this location are very friendly. I would recommend the bell road location over the scottsdale location. More

by carolina050593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamison Hill

July 18, 2025

Dealership Rating
Employee Rating

Handled with extreme care and kindness. Always ready on time and early. They’ve done great at making it easy. More

by griffinolson42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamison Hill

July 17, 2025

Dealership Rating
Employee Rating

It's grateful that they always do their best to get you in and out as fast as I can, with a smile in their face. And the welcoming bobby is awesome as well More

by GEENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamison Hill

Jul 18, 2025

Bell Road Mitsubishi responded

Thank you, Geena! We’re so happy to hear our team makes your visits quick and friendly, and that Bobby’s warm welcome adds to your experience. We appreciate you sharing this with us!

July 14, 2025

Dealership Rating
Employee Rating

Very helpful would recommend my friends and family to shop at your car lot thx More

by nikevatoloco13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamison Hill

Jul 15, 2025

Bell Road Mitsubishi responded

Thank you for your support and for recommending Bell Road Mitsubishi to your friends and family. We're happy to know you had a great experience and appreciate you trusting us with your vehicle needs.

July 12, 2025

Dealership Rating
Employee Rating

When my car was ready I was called to the desk to sign the paperwork and my keys weren’t up there. The lady said she would check and see what’s going on. My car hadn’t been pulled around yet either. I wai More

by perkinskiana35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Bell Road Mitsubishi responded

We’re sorry for the inconvenience you experienced at Bell Road Mitsubishi. This is not the level of service we aim to provide. Please reach out so we can address these issues and make sure your next visit goes smoothly.

July 05, 2025

Dealership Rating
Employee Rating

First oil change, in and out in about an hour. Glad to have them as my service team. More

by Dave V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2025

Bell Road Mitsubishi responded

Thanks for the great feedback, Dave! We’re happy your first oil change was quick and smooth. We’re glad to have you as part of our service family.

July 04, 2025

Dealership Rating
Employee Rating

They fixed the screen blacking out but it still has usb-1 issues. I can't use the usb-c port or I get the problems right back. I'm taking ot to another dealer. More

by Joy-talsma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jamison Hill

Jul 06, 2025

Bell Road Mitsubishi responded

We appreciate you letting us know about the continuing USB issues. We’re sorry it hasn’t been fully resolved and understand your decision to seek help elsewhere. If there’s anything we can do to assist in the future, please don’t hesitate to reach out.

July 02, 2025

Dealership Rating
Employee Rating

It's easy to schedule an appointment when you arrive at the dealership someone greets you immediately my work is always done within an hour and a half to two hours and it's always done correctly and if you More

by timcgabbertlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamison Hill

Jul 03, 2025

Bell Road Mitsubishi responded

Thank you, Tim! We’re glad to hear scheduling is easy and that you are greeted promptly when you arrive. It’s great to know your work is done correctly and on time. And who doesn’t love free Saturday barbecue? We appreciate your kind words and look forward to seeing you again!

July 02, 2025

Dealership Rating
Employee Rating

I was very happy with the service he promised I would walk away with a car and I did they was the only car lot that helped me out I would recommend them to everyone More

by eduarte5172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Bell Road Mitsubishi responded

Thank you for your kind words! We’re thrilled to hear you’re happy with the service and that we could help you find the car you wanted. Your recommendation means a lot to us. We look forward to assisting you and your friends at Bell Road Mitsubishi!

1
...

Dealership Inventory (246 Vehicles)

new 2024 Mitsubishi Mirage car, priced at $18,925
2024 Mitsubishi Mirage
new
Jet Black Metallic exterior
CVT
Front-wheel Drive
new 2024 Mitsubishi Mirage car, priced at $19,100
2024 Mitsubishi Mirage
new
Sapphire Blue Metallic exterior
CVT
Front-wheel Drive
new 2024 Mitsubishi Mirage G4 car, priced at $19,115
2024 Mitsubishi Mirage G4
new
Jet Black Metallic exterior
CVT
Front-wheel Drive
new 2024 Mitsubishi Mirage G4 car, priced at $19,115
2024 Mitsubishi Mirage G4
new
Jet Black Metallic exterior
CVT
Front-wheel Drive
new 2024 Mitsubishi Mirage G4 car, priced at $19,115
2024 Mitsubishi Mirage G4
new
Starlight Silver Metallic exterior
CVT
Front-wheel Drive
new 2024 Mitsubishi Mirage G4 car, priced at $19,115
2024 Mitsubishi Mirage G4
new
Starlight Silver Metallic exterior
CVT
Front-wheel Drive