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Aj Nelson

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Aj Nelson

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Aj Nelson

Lead Service Advisor

Bell Road Mitsubishi

1901 E Bell Rd
Phoenix, AZ 85022

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4.8

531 Reviews

Overview Reviews (531) Inventory (224)

4.8

531 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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531 Reviews of Aj Nelson

December 23, 2024

Dealership Rating

Employee Rating

Proactively took care of my needs. No fluff, solid customer service, and no lip service. I will return. No fluff, solid customer service, and no lip service. I will return. More

by SARAH.OLNEY

Verified Customer

Recommend Dealer

Yes

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Dec 23, 2024 -

Bell Road Mitsubishi responded

Thank you for your kind words, Sarah! We're thrilled to hear that you had such a positive experience with us. We strive to provide straightforward, quality service, and we're glad it made an impact. We look forward to welcoming you back!

December 23, 2024

Dealership Rating

Employee Rating

They are always quick and easy at getting an appointment set for my car and customer service friendly. set for my car and customer service friendly. More

by KENDRAKISER64

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamison Hill

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Dec 24, 2024 -

Bell Road Mitsubishi responded

Thank you, Kendra, for your kind words! We're so glad to hear that scheduling an appointment is quick and easy for you, and that our customer service team has been friendly. We truly appreciate your feedback and look forward to serving you again at Bell Road Mitsubishi!

December 15, 2024

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Employee Rating

AJ is amazing always makes my day better and providers quick service! Thank you AJ! quick service! Thank you AJ! More

by milisavtamara

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamison Hill, Emanuel Manny Martinez, Marco Ramirez, Rafi Moochi

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Dec 16, 2024 -

Bell Road Mitsubishi responded

Thank you for sharing your experience! We're thrilled to hear AJ always makes your day better and provides quick service. Thank you for choosing Bell Road Mitsubishi!

December 14, 2024

Dealership Rating

Employee Rating

I can in and they not only told me what was wrong but also showed me. I’m very happy with the service I received. I will only be getting my car worked on here from now on also showed me. I’m very happy with the service I received. I will only be getting my car worked on here from now on More

by f.harris12370

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamison Hill

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Dec 14, 2024 -

Bell Road Mitsubishi responded

Hi, Thank you for sharing your experience! We're delighted to hear that our team provided clear and transparent service by not only explaining the issue but also showing you what was wrong. Your trust means a lot to us, and we're honored to be your go-to for vehicle care. We look forward to assisting you again at Bell Road Mitsubishi!

December 14, 2024

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Employee Rating

AJ was very responsive and helpful towards my service request for my vehicle. He was able to review the issue and provide quick and successful resolution for my Outlander. request for my vehicle. He was able to review the issue and provide quick and successful resolution for my Outlander. More

by DANIELLESHAND

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 14, 2024 -

Bell Road Mitsubishi responded

Thank you, Danielle, for sharing your experience! We're delighted to hear that AJ provided responsive and helpful service for your Outlander. Ensuring a quick and successful resolution is always our goal, and we’re glad AJ delivered. We appreciate your feedback and look forward to assisting you again at Bell Road Mitsubishi!

December 14, 2024

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Employee Rating

I recently visited Bell Road Mitsubishi for a service appointment, and I couldn’t be more impressed with the experience. From start to finish, the team was professional, efficient, and friendly. The serv appointment, and I couldn’t be more impressed with the experience. From start to finish, the team was professional, efficient, and friendly. The service advisors took the time to explain everything clearly and kept me informed throughout the service I highly recommend Bell Road Mitsubishi to anyone looking for top-notch service. I’ll definitely be returning for future needs!” More

by Ravius

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamison Hill

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Dec 16, 2024 -

Bell Road Mitsubishi responded

Thank you for your fantastic feedback, Ravius! We're so glad to hear that you had a professional, efficient, and friendly experience with our team at Bell Road Mitsubishi. We truly appreciate your recommendation and look forward to assisting you with all your future service needs!

December 12, 2024

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Employee Rating

My vehicle gets done in a timely manner and always informed of what my vehicle needs. informed of what my vehicle needs. More

by yvonnea299929

Recommend Dealer

Yes

Other Employees Tagged: Aj Nelson

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Dec 12, 2024 -

Bell Road Mitsubishi responded

Thank you for your kind feedback! We're so glad to hear that your vehicle is serviced promptly and that our team keeps you well-informed about its needs. Your trust means a lot to us, and we look forward to continuing to take care of your vehicle!

December 12, 2024

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Employee Rating

Great service manager, I was a hour early and got me in right away even being booked. Cashier was great. right away even being booked. Cashier was great. More

by james.simons.1422

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamison Hill

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Dec 13, 2024 -

Bell Road Mitsubishi responded

Thank you, James, for sharing your positive experience at Bell Road Mitsubishi! We're delighted to hear that our service manager accommodated you promptly and that our cashier provided excellent service. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again!

December 11, 2024

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Employee Rating

Great service, friendly and honest. Always same experience for more than 13 years, will keep coming Always same experience for more than 13 years, will keep coming More

by dzrat10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 12, 2024 -

Bell Road Mitsubishi responded

Thank you for your incredible loyalty over the past 13 years! We’re so glad to hear that you’ve consistently had great service and a friendly, honest experience with us. It’s always a pleasure to serve you, and we look forward to many more years of keeping you on the road!

December 10, 2024

Dealership Rating

Employee Rating

It was easy to make an appointment. Service was quick. The representative kept me informed through the whole process. Service was quick. The representative kept me informed through the whole process. More

by Golfwidow1013

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 12, 2024 -

Bell Road Mitsubishi responded

Thank you for sharing your experience! We're so glad to hear that scheduling was easy, service was quick, and our team kept you informed throughout. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!

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