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Aj Nelson

Overview Reviews (598) Inventory (268)

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Aj Nelson

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Aj Nelson

Lead Service Advisor

Bell Road Mitsubishi

1901 E Bell Rd
Phoenix, AZ 85022

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4.8

598 Reviews

Overview Reviews (598) Inventory (268)

4.8

598 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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598 Reviews of Aj Nelson

April 21, 2025

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Employee Rating

Very nice and confident people I'd like fact seem to know what they're talking about what they're talking about More

by Tamaranoel8723

Recommend Dealer

Yes

Other Employees Tagged: Aj Nelson

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Apr 22, 2025 -

Bell Road Mitsubishi responded

Thank you for the great feedback! We're glad you felt confident in our team's knowledge and appreciated their professionalism. We’re happy to have earned your trust at Bell Road Mitsubishi!

April 19, 2025

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great customer service. fixed my liftgate and is working just great. I will return to them for all of my repairs. fixed my liftgate and is working just great. I will return to them for all of my repairs. More

by LAZERVIDEO

Verified Customer

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Service Time

Service Communication

Recommend Dealer

Yes

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Apr 20, 2025 -

Bell Road Mitsubishi responded

Hello, Thank you for your kind words! We're thrilled to hear your liftgate is working great. We look forward to serving you for all your future repairs.

April 19, 2025

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Good. But I also wanted my rear passenger tail light assembly replaced which was missed. Call me 602-708-9815. But I also wanted my rear passenger tail light assembly replaced which was missed. Call me 602-708-9815. More

by dbearde2

Recommend Dealer

Yes

Other Employees Tagged: Aj Nelson

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Apr 21, 2025 -

Bell Road Mitsubishi responded

Dear valued customer, Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

April 16, 2025

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Always courteous, straight to the point helpful Always has my car done in a.reasonable time . has my car done in a.reasonable time . More

by sobriang2012

Recommend Dealer

Yes

Other Employees Tagged: Aj Nelson

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Apr 17, 2025 -

Bell Road Mitsubishi responded

Hi, thank you for the kind words! We're glad to hear our team at Bell Road Mitsubishi continues to provide courteous, efficient, and helpful service. We appreciate your loyalty!

April 12, 2025

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I've been going to the same place/dealership since 2008 haven't been disappointed yet They're a good place to go to haven't been disappointed yet They're a good place to go to More

by HAMILTN421B

Recommend Dealer

Yes

Other Employees Tagged: Aj Nelson

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Apr 14, 2025 -

Bell Road Mitsubishi responded

Dear valued customer, Thank you for your continued loyalty since 2008! We're grateful for your support over the years and are glad to hear we've consistently met your expectations. We look forward to serving you for many more years to come at Bell Road Mitsubishi!

April 12, 2025

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AJ, the service writer, is honest and knowledgeable. Darren, the mechanic, always takes great care of my vehicle. Trustworthy and reliable. Darren, the mechanic, always takes great care of my vehicle. Trustworthy and reliable. More

by SLPAYNEAZ

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Darren - mechanic

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Apr 14, 2025 -

Bell Road Mitsubishi responded

Dear valued customer, Thank you for the kind words! We’re lucky to have team members like AJ and Darren who go above and beyond. We appreciate your trust in Bell Road Mitsubishi and look forward to seeing you next time!

April 11, 2025

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AJ and Rick were great! Very professional and helpful. Always have my car serviced there since new Very professional and helpful. Always have my car serviced there since new More

by H2.MUSTANG

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Apr 14, 2025 -

Bell Road Mitsubishi responded

Dear valued customer, Thank you for your loyalty and kind words! We’re happy to hear that AJ and Rick continue to provide you with excellent service. We truly appreciate you choosing Bell Road Mitsubishi for your vehicle care since day one!

April 10, 2025

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They were pleasant and made the purchase easy with no hassle or high pressure. Nice to deal with hassle or high pressure. Nice to deal with More

by Aladymazda

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marco Ramirez

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Apr 11, 2025 -

Bell Road Mitsubishi responded

Dear valued customer, Thank you for the kind words! We’re glad to hear your experience was smooth and hassle-free. Enjoy your new ride from Bell Road Mitsubishi!

April 08, 2025

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I’m pleased with service received. Aj has worked on my car since I purchased it and I haven’t had any disappointments. Thank you Aj for your hard work. Aj has worked on my car since I purchased it and I haven’t had any disappointments. Thank you Aj for your hard work. More

by lisathomas9443

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Apr 09, 2025 -

Bell Road Mitsubishi responded

Hi Lisa, Thank you so much for the kind words! We're happy to hear you’ve had a great experience with the service team here at Bell Road Mitsubishi. We truly appreciate your continued support!

April 08, 2025

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Employee Rating

I would only get major repairs done here. They will way over charge to replace a light bulb in the cab about 60 bucks when you can just pop it with a flat head but if it’s a major repair I wi They will way over charge to replace a light bulb in the cab about 60 bucks when you can just pop it with a flat head but if it’s a major repair I will just pay the way extra price because I know they have the part and it’s not a mom and pop shop that you have to guess if they did it right or not. More

by Matt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 09, 2025 -

Bell Road Mitsubishi responded

Hi Matt, Thank you for your feedback! We’re glad you trust us with major repairs and appreciate your honesty. We’ll definitely take your comments into consideration as we work to provide the best value and service possible. If you ever need anything, don’t hesitate to reach out. Best, Bell Road Mitsubishi

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