Aissam Arsalane

Very professional. Sam the sales guy was awesome! All around great team at metro ford. Sam the sales guy was awesome! All around great team at metro ford. More

by JBEHGOOY Verified Customer Verified Customer

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Drove it less than 500 miles and now it is broke down and I have to take it back. But I have to wait a few days because they don't have anyone to look at it today. They were supposed to check the car over an I have to take it back. But I have to wait a few days because they don't have anyone to look at it today. They were supposed to check the car over and make sure it was running like it should but they were just waiting for my check to clear. The "detail" shop also didn't even vacuum the whole car out. I picked it up Wednesday night and it is messed up by Saturday morning. Seriously, sad. More

by hardesty40 Verified Customer Verified Customer

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Great people and great service. Sam picked us up from the airport and Patrick had all paperwork ready so we could sign the documents and get on the road. Sam picked us up from the airport and Patrick had all paperwork ready so we could sign the documents and get on the road. More

by robspohn86 Verified Customer Verified Customer

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My salesman Sam was knowledgeable and the gentleman that handled the paperwork Vincent was great. The car I wanted was a reasonable price and the trade-in offer was good too. handled the paperwork Vincent was great. The car I wanted was a reasonable price and the trade-in offer was good too. More

by JAFISHER523 Verified Customer Verified Customer

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I tried to buy a vehicle a few months ago but it was damaged with hail. Sam called me when a new vehicle came on and was very helpful in the purchasing process. Patrick made the paperwork portion very e damaged with hail. Sam called me when a new vehicle came on and was very helpful in the purchasing process. Patrick made the paperwork portion very easy. Thanks guys! More

by darviker Verified Customer Verified Customer

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Sam was great and everyone was very nice would recommend dealership Thanks to all who were involved dealership Thanks to all who were involved More

by peggyd1129 Verified Customer Verified Customer

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So, Sam (salesman) and Patrick (finance) were great. As a salesman, Sam knew everything i was asking and had the right answers for everything. HE WAS THE REASON I BOUGHT MY TRUCK THERE. Patrick the mone As a salesman, Sam knew everything i was asking and had the right answers for everything. HE WAS THE REASON I BOUGHT MY TRUCK THERE. Patrick the money guy cemented his place in the sale by understanding everything needed to make it work. HE GOT US OUT FAST AND WITHOUT THE TRADITIONAL DEALER xxxxxxxx. The issue I had to work out was with the SALES MANAGER, you know, the guy that SHOULD know what is for sale and what the sales info on each “type” of vehicle is. He made and finished the “sign here deal” then sent Sam back with the “had the wrong rebate” number line from the sales manager. A 4000.00 difference mind you, not some “we owe” window tint or bedliner kinda number. It really felt like the old Lynn Hickey Dodge shady xxxx (for those old enough to know who those crooked people were). Anyway……Sam made it happen, Patrick cleaned it up, and even though I know I could have walked at any time. “we” split the difference and drove my new ride home. However, The SALES MANAGER prolly needs a lesser role, not saying a lot porter, but something that shows him that he is representing the ENTIRE TEAM, and sales rely on his work and knowledge just as much as the salesman. SAM, PATRICK….Keep kicking xxx! SALES MANAGER…….Do better dude, Do better. More

by rodccar Verified Customer Verified Customer

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Shannon is very nice and knowledgeable. He was very helpful and answered all questions I had. He was very helpful and answered all questions I had. More

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Normally works well with the customer and takes care of them in a timely fashion as well as walk ins them in a timely fashion as well as walk ins More

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I have been waiting 2 weeks for a return call from Austin about my tags and nothing very poor customer service and still no tag about my tags and nothing very poor customer service and still no tag More

by darthead1998 Verified Customer Verified Customer

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