Aissam Arsalane

So, Sam (salesman) and Patrick (finance) were great. As a salesman, Sam knew everything i was asking and had the right answers for everything. HE WAS THE REASON I BOUGHT MY TRUCK THERE. Patrick the mone As a salesman, Sam knew everything i was asking and had the right answers for everything. HE WAS THE REASON I BOUGHT MY TRUCK THERE. Patrick the money guy cemented his place in the sale by understanding everything needed to make it work. HE GOT US OUT FAST AND WITHOUT THE TRADITIONAL DEALER xxxxxxxx. The issue I had to work out was with the SALES MANAGER, you know, the guy that SHOULD know what is for sale and what the sales info on each “type” of vehicle is. He made and finished the “sign here deal” then sent Sam back with the “had the wrong rebate” number line from the sales manager. A 4000.00 difference mind you, not some “we owe” window tint or bedliner kinda number. It really felt like the old Lynn Hickey Dodge shady xxxx (for those old enough to know who those crooked people were). Anyway……Sam made it happen, Patrick cleaned it up, and even though I know I could have walked at any time. “we” split the difference and drove my new ride home. However, The SALES MANAGER prolly needs a lesser role, not saying a lot porter, but something that shows him that he is representing the ENTIRE TEAM, and sales rely on his work and knowledge just as much as the salesman. SAM, PATRICK….Keep kicking xxx! SALES MANAGER…….Do better dude, Do better. More

by rodccar Verified Customer Verified Customer

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Shannon is very nice and knowledgeable. He was very helpful and answered all questions I had. He was very helpful and answered all questions I had. More

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Normally works well with the customer and takes care of them in a timely fashion as well as walk ins them in a timely fashion as well as walk ins More

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I have been waiting 2 weeks for a return call from Austin about my tags and nothing very poor customer service and still no tag about my tags and nothing very poor customer service and still no tag More

by darthead1998 Verified Customer Verified Customer

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this team was really good working with them remotely. Rob even tested the truck and gave me his personal analysis as if it was his own kid that would be driving the vehicle! That is great service. Rob even tested the truck and gave me his personal analysis as if it was his own kid that would be driving the vehicle! That is great service. More

by WRONGWAY Verified Customer Verified Customer

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Very straightforward and fast from sales through finance. Would definitely buy here again without hesitation. Would definitely buy here again without hesitation. More

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They have been very good to me and my family. Sam is a great sales man Sam is a great sales man More

by rhunt_adlee Verified Customer Verified Customer

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Friendly, cooperative and attentive sales representatives. Good open conversations and not just serious business. This kept it more personable and interesting. representatives. Good open conversations and not just serious business. This kept it more personable and interesting. More

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My experience with Metro Ford has been awesome so far. From buying a new truck to getting service on my old truck everyone has been awesome to work with. From buying a new truck to getting service on my old truck everyone has been awesome to work with. More

by dee8 Verified Customer Verified Customer

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Great team! Thanks for the help with the new truck we love it. Everyone was friendly Thanks for the help with the new truck we love it. Everyone was friendly More

by carmenrodriguez72 Verified Customer Verified Customer

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