Ainsley Roark

My experience has been good at this dealership. I am coming from a different location to Big Star because customer service has been amazing! I am coming from a different location to Big Star because customer service has been amazing! More

by VMARTINEZ9192 Verified Customer Verified Customer

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I recently had to bring my blackwing back twice for the same problems that they said they fixed/was gonna fix 😡 same problems that they said they fixed/was gonna fix 😡 More

by ZENOFAMILY713 Verified Customer Verified Customer

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Great service always five star We have purchased 6 Escalades in the past 6 years! Escalades in the past 6 years! More

by jedison Verified Customer Verified Customer

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We have two Cadillac’s that are only taken care of at Big Star . It is so important that you feel comfortable and confident in the way that we are treated. They have always been very good, Melvin is also Gr Star . It is so important that you feel comfortable and confident in the way that we are treated. They have always been very good, Melvin is also Great , Happy Holidays to You All 🎄😊 More

by LASPALMASMGR Verified Customer Verified Customer

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Ainsley is great but feel like the mechanics are not meeting the same level of expertise meeting the same level of expertise More

by ZENOFAMILY713 Verified Customer Verified Customer

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The service was great and the text updates kept me aware of he cars progress. of he cars progress. More

by MTHOMAS102 Verified Customer Verified Customer

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My service advisor could have smiled sounded more happy to help other than when it came to explaining the survey and she need 10. She was busy on the phone so another guy helped me until she was able to. H to help other than when it came to explaining the survey and she need 10. She was busy on the phone so another guy helped me until she was able to. However, she never greeting me and didn't seem genuine. THANKS to the guy that helped order my part and read the codes on my truck. More

by GWENSIMS04 Verified Customer Verified Customer

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Ainsley is awesome! She consistently goes above and beyond to ensure a stellar experience. Her dedication and helpfulness make a significant positive impact. Her willing She consistently goes above and beyond to ensure a stellar experience. Her dedication and helpfulness make a significant positive impact. Her willingness to go the extra mile and her proactive, solution-oriented attitude are truly commendable. More

by FERNANDO30 Verified Customer Verified Customer

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If you are looking for a dealership, that will take care of your absolute every need, make you feel like you are number one priority. Then this is the dealership for you. I have never had a bad experience a of your absolute every need, make you feel like you are number one priority. Then this is the dealership for you. I have never had a bad experience at this dealership! They are trustworthy, they are honest! I am beyond thankful for them. They have exceptional customer service. More

by Chelseyd1215 Verified Customer Verified Customer

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Everyone was awesome and my wait time was satisfactory considering I didn’t have an appointment, considering I didn’t have an appointment, More

by baileyannc Verified Customer Verified Customer

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