Ainsley Roark
Ainsley Roark at Big Star Cadillac
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Ainsley Roark

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.7
221 Reviews
4.7

221 Reviews

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221 Reviews of Ainsley Roark

November 19, 2024

Dealership Rating
Employee Rating

Great service (: Albert was very nice and understanding. I would highly recommend big star Cadillac to anyone More

by samanthavilla8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 18, 2024

Dealership Rating
Employee Rating

Ainsley Davidson is the best service advisor I have ever worked with. Her service has been excellent in all areas. Five Star rating in communication, service recommendations, assistance with vehicle techn More

by OCIBONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 17, 2024

Dealership Rating
Employee Rating

The service team was very professional and kept me about my progress. I always get great customer service More

by kevinsizelove
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Wood, Isaiah Rodarte

Nov 18, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 14, 2024

Dealership Rating
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Y'all are the most outstanding dealership that I have ever been satisfied with in all the dealerships that I have dealt with. More

by LCHARLESPRAYLOR1960
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller

Nov 18, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 11, 2024

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Employee Rating

Excellent advocates for warranty issues with GM. They fight for the customer to get most if not all repairs covered under the warranty. More

by GREG.ALEXANDER
Service Price Transparency
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Recommend Dealer
Yes
Nov 11, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 11, 2024

Dealership Rating
Employee Rating

Customer service has gotten a lot better, I was impressed. They did an excellent job. . More

by KELLYT0
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 12, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

November 11, 2024

Dealership Rating
Employee Rating

Ainsley Roark Is an extremely phenomenal service individual to work with. Always taking care of me with the utmost respect and prompt service! Love to always work with her! More

by LCPBOOKING
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: LeAnna Kerr

Nov 11, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 10, 2024

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Employee Rating

Getting an appointment is always easy and the time I need is always available. Ainsley is always welcoming and shows pride in her customer's. More

by stephan1124
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 09, 2024

Dealership Rating
Employee Rating

Jose gave the best customer service that I’ve seen and a long time at any place. He was very helpful kept me informed every step of the way I enjoy him as my service advisor. More

by KARINARTHUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica, Jose Teran

Nov 11, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 08, 2024

Dealership Rating
Employee Rating

AINSLEY IS THE BEST . . AND SO IS BIG STAR . I WILL PURCHASE MY NEXT CADILLAC AT THIS DEALERSHIP More

by miss.sims100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LeAnna Kerr, Daniel Wood

Nov 11, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

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