Aimmey Garcia
Aimmey Garcia at Murgado Ford of Chicago
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Aimmey Garcia

Service Advisor

Murgado Ford of Chicago

2501 N Elston Ave
Chicago, IL 60647

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4.7
23 Reviews
4.7

23 Reviews

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23 Reviews of Aimmey Garcia

March 25, 2025

Dealership Rating
Employee Rating

I have only had good experiences with this dealership. I’m thankful for their professionalism. More

by Alexandria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Smith

Mar 26, 2025

Murgado Ford of Chicago responded

Thanks for the great review! We're thrilled to hear you had a five-star experience. We look forward to serving you again soon!

March 25, 2025

Dealership Rating
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Great service from Aimmey and the Ford family. I’m always welcomed, and am comfortable having my vehicles serviced there. More

by steelzombies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

Murgado Ford of Chicago responded

Thanks for the great review! We're thrilled to hear you had a five-star experience. We look forward to serving you again soon!

March 24, 2025

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Employee Rating

Team is always helpful and responsive. I trust their service recommendations for items I did not request. More

by tkmw86
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 26, 2025

Murgado Ford of Chicago responded

Thanks for the great review! We're thrilled to hear you had a five-star experience. We look forward to serving you again soon!

March 24, 2025

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Employee Rating

Efficient service experience with great communication and seamless updates. Learned about ford points and $300+ in funds available ! More

by tyaeger1
Service Price Transparency
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Recommend Dealer
Yes
Mar 26, 2025

Murgado Ford of Chicago responded

Glad to hear you had a great experience! It’s always a nice surprise to put those points to good use. See you next time!

March 23, 2025

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Service was fast and efficient a coupe points the setting on dash board did not set to original setting but quickly was fixed, after service my car was last in the line for pick-up but was blocked Imade driv More

by jdry78
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Service Time
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Recommend Dealer
Yes
Mar 28, 2025

Murgado Ford of Chicago responded

Thank you for sharing your experience. We're glad to hear the service was fast and efficient, and we appreciate you bringing the issue with the dashboard settings to our attention—it’s great that it was quickly resolved. We apologize for the inconvenience with the pickup process and will review this with our team to ensure smoother experiences in the future. Thank you for your feedback!

March 14, 2025

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the service of the car service is generally low, recently I wanted to change the oil and it was closed, the car dealership is open but the service is closed all the time, customers always need to be served.. More

by zhorobaev81
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Service Communication
Recommend Dealer
No
Mar 26, 2025

Murgado Ford of Chicago responded

We’re sorry to hear about the inconvenience you've experienced with our service hours. We understand how important it is for our customers to have reliable service. Your feedback is valuable, and we’ll take it into consideration as we work to improve our availability. If you'd like to discuss this further, feel free to reach out.

March 13, 2025

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I appreciate the service ,look forward to more service including black lable washes .great job More

by dicroc
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Recommend Dealer
Yes
Mar 14, 2025

Murgado Ford of Chicago responded

Thank you for your kind words! We're glad you're happy with the service and look forward to taking care of you with more Black Label washes in the future!

March 13, 2025

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Employee Rating

I got my oil changed and they checked my vehicle For any other service needs They also washed my car and that was awesome! I appreciate the professionalism and great customer care Thank you More

by lizsumay
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Mar 14, 2025

Murgado Ford of Chicago responded

Thank you for sharing your experience! We're thrilled to hear that you had a positive visit and appreciated the extra care, like the car wash. We look forward to serving you again soon!

March 06, 2025

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Employee Rating

It was a great efficient experience. Most of the information was that was received was very helpful More

by mboydjr
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Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Murgado Ford of Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great service experience!

March 05, 2025

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Employee Rating

I went in for an oil change that lasted two hours, and was blocked in when they said my car was ready. More

by cooperdc44
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Murgado Ford of Chicago responded

I'm sorry to hear you waited longer than expected and being blocked in when your car is ready. I recommend reaching out to the service department to express your concerns so they can address it and prevent it from happening in the future. Your feedback is important, and we want to make sure your next visit goes more smoothly!

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