33 Reviews
Write a Review33 Reviews of Aidan Jones
December 22, 2024
on this service visit, the wait time for parts was long, once parts were in it took a week to finish the service that was suppose to take 1 to 1.5 days. When car was returned there were dirt/grease marks on once parts were in it took a week to finish the service that was suppose to take 1 to 1.5 days. When car was returned there were dirt/grease marks on several spots on the seats and a couple on the exterior. More
December 21, 2024
They were respectful and honest about the wait time for the service I would go back there the service I would go back there More
Other Employees Tagged: Troy Hanlon
December 04, 2024
I've always had a better experience with the service department rather than the sales department. department rather than the sales department. More
Other Employees Tagged: Donald Eden
November 26, 2024
Great service from the team at Metro Ford. Brought my Bronco in for a recall and the service was taken care of the same day within a few hours. Thank you all. Brought my Bronco in for a recall and the service was taken care of the same day within a few hours. Thank you all. More
Other Employees Tagged: Troy Hanlon, Gerry Dariano, Jay Ostrander, Rob Hitchcock, Donald Eden
November 03, 2024
Thank you for all of your help with my oil change and spark plug replacement spark plug replacement More
Other Employees Tagged: Troy Hanlon, Gerry Dariano, Jay Ostrander, Rob Hitchcock, Donald Eden
November 01, 2024
Thank you Metro Ford! We were able to get a loner car while we wait for our transit to be fixed, so helpful to have this! We were able to get a loner car while we wait for our transit to be fixed, so helpful to have this! More
Other Employees Tagged: Nicole Bellanger, Troy Hanlon
October 19, 2024
Talented; they know what they’re doing. Always courteous and accommodating. Service is beyond excellent. Always courteous and accommodating. Service is beyond excellent. More
Other Employees Tagged: Troy Hanlon, Bill Thorpe, Jay Ostrander, Rob Hitchcock, Gary Askew
October 13, 2024
The story I was given about the noise coming from my steering wheel did not match was Aiden was telling me. First the technician took it for a drive heard something and got another technician to see if steering wheel did not match was Aiden was telling me. First the technician took it for a drive heard something and got another technician to see if they could find it. Obviously they could not find the source. Then when I questioned Aiden because it was put on my service print out that 'no abnormal noises heard, could not verify concern' two different stories. Aiden then told me that they were checking the frame of the truck for the noise. These are obviously two different stories. I know I am a woman with truck with blond hair but I am not stupid!! This is not my first rodeo with a Ford truck. The inside door handle, steering wheel, and middle arm rest were cover in grease. To say the lest I am not happy. I was there over 2 and a half hours and all you heard was how far behind they were in the service department. More