Aidan Jones

on this service visit, the wait time for parts was long, once parts were in it took a week to finish the service that was suppose to take 1 to 1.5 days. When car was returned there were dirt/grease marks on once parts were in it took a week to finish the service that was suppose to take 1 to 1.5 days. When car was returned there were dirt/grease marks on several spots on the seats and a couple on the exterior. More

by MEAIELLO11 Verified Customer Verified Customer

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They were respectful and honest about the wait time for the service I would go back there the service I would go back there More

by deb394049 Verified Customer Verified Customer

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I've always had a better experience with the service department rather than the sales department. department rather than the sales department. More

by KG Verified Customer Verified Customer

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I'm happy with the installation of the remote starter in my f150.Would recommend to anyone.Very professional staff. my f150.Would recommend to anyone.Very professional staff. More

by DENLIBURDI Verified Customer Verified Customer

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Great service from the team at Metro Ford. Brought my Bronco in for a recall and the service was taken care of the same day within a few hours. Thank you all. Brought my Bronco in for a recall and the service was taken care of the same day within a few hours. Thank you all. More

by kingchristianmadsen Verified Customer Verified Customer

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Thank you for all of your help with my oil change and spark plug replacement spark plug replacement More

by patricia.kelly3 Verified Customer Verified Customer

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Thank you Metro Ford! We were able to get a loner car while we wait for our transit to be fixed, so helpful to have this! We were able to get a loner car while we wait for our transit to be fixed, so helpful to have this! More

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Talented; they know what they’re doing. Always courteous and accommodating. Service is beyond excellent. Always courteous and accommodating. Service is beyond excellent. More

by wthayer1945 Verified Customer Verified Customer

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Fast and friendly service. Repaired the first time wish I had purchased vehicle from Metro Repaired the first time wish I had purchased vehicle from Metro More

by Lbchambs Verified Customer Verified Customer

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The story I was given about the noise coming from my steering wheel did not match was Aiden was telling me. First the technician took it for a drive heard something and got another technician to see if steering wheel did not match was Aiden was telling me. First the technician took it for a drive heard something and got another technician to see if they could find it. Obviously they could not find the source. Then when I questioned Aiden because it was put on my service print out that 'no abnormal noises heard, could not verify concern' two different stories. Aiden then told me that they were checking the frame of the truck for the noise. These are obviously two different stories. I know I am a woman with truck with blond hair but I am not stupid!! This is not my first rodeo with a Ford truck. The inside door handle, steering wheel, and middle arm rest were cover in grease. To say the lest I am not happy. I was there over 2 and a half hours and all you heard was how far behind they were in the service department. More

by niskyredspider Verified Customer Verified Customer

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