Ahmad Al-Jallad | Page 6

All Around Great Service!! We have purchased vehicles from Imperial in the past but this time we were interested in a lease. As this was our first lease our sales person Paul Ma We have purchased vehicles from Imperial in the past but this time we were interested in a lease. As this was our first lease our sales person Paul Macchi took the time to explain the details of leasing. He helped us choose a vehicle that was the right fit and budget for us. Would highly recommend Paul and Ahmad!! More

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Great Car, Great Dealership Ethan was a great salesman. I went there with a car and price in mind. He worked with me to ensure all of my needs were met. He was able to answer my Ethan was a great salesman. I went there with a car and price in mind. He worked with me to ensure all of my needs were met. He was able to answer my many questions. The entire process was a breeze. They were upfront about work that needed to be done to the car before I could take it home, rather than ignoring it which was nice peace of mind. Ahmad in financing was also very helpful and patient, making sure I received the best deal possible. Overall it was a pleasant experience. I would highly recommend looking for your next car at Imperial Chevy! More

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A great experience We came with a list of wants. Jean took the list and fulfilled it. He was knowledgeable,professional and personable. We also delt with Ahmed the fi We came with a list of wants. Jean took the list and fulfilled it. He was knowledgeable,professional and personable. We also delt with Ahmed the finance manager. For a difficult job he kept is light and also professional. More

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Car number four at imperial We had Ahmad and Josh helping us buy our fourth car at Imperial. They are the reasons we bought the car. Their personalities are such that you feel va We had Ahmad and Josh helping us buy our fourth car at Imperial. They are the reasons we bought the car. Their personalities are such that you feel valued and as if you’re buying a car from friends. They both were warm, sincere and the opposite of typical stereotypes. They were honest and transparent. They went above and beyond in our opinion. Josh saw we hadn’t been helped and though he was with someone else, he stopped to ask what we are looking for and promised to come back as soon as he was finished. We kept in contact via text throughout the buying process and he even responded when not working. Ahmad told us a heartwarming, personal story of his immigration to the US when he heard my husband had served in the war in his country. He didn’t have to tell us about his story, but he did. With both, it was NOT business as usual. Their customer service was above and beyond! More

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Cruze(ing) happily! After looking at the expansive selection of used Chevrolet Cruze automobiles online, I went to Imperial Chevrolet to take an initial look (and test dr After looking at the expansive selection of used Chevrolet Cruze automobiles online, I went to Imperial Chevrolet to take an initial look (and test drive) prior to bringing my daughter to do the same. I chose to come to Imperial Chevrolet because I had previously had two old cars serviced honestly and accurately at the dealership. I arrived at the dealership on a busy day without and appointment and waited only a few minutes before being professionally greeted by JD. JD was very attentive to the car I was looking for and to the specifications (including price range) that I was searching for. I drove two cars on the lot that afternoon and told JD that I would return with my daughter later in the week. Having just begun a new job after graduating college, my daughter was only able to come to the dealership on a day when JD was not working. I contacted JD by text message and he told me to go to Imperial anyway and that someone else would help us once we arrived. We arrived at Imperial and we were cheerfully greeted by Crystal. Crystal was also attentive to our requests and was in contact with JD via text throughout our visit. On the lot was a Cruze that had not been on the lot when I had previously visited, so that is the Cruze that my daughter took for a test drive. With the assistance of manager David Boratyn, Crystal (and JD), my daughter was able to make a deal for the Cruze that she test drove. As my daughter wanted to make the purchase of the automobile on her own, Ahmad patiently took the time to find the best financing option for my daughter and to explain everything to her even though it was late in the evening and close to closing time. I will be the first to admit that this mom is a pretty tough customer yet everyone, JD, Crystal, Dave, and Ahmad, was professional and patient making for a fantastic overall purchasing experience at Imperial Chevrolet. More

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Great Experience! Joshua Pepin was my salesman and Ahmad Al-Jallad my financial person. Both helped me return my lease car and purchase a new car. Really good experienc Joshua Pepin was my salesman and Ahmad Al-Jallad my financial person. Both helped me return my lease car and purchase a new car. Really good experience overall! Thank you Joshua and Ahmad. More

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Fantastic Our salesman Ahmad Al-Jallad was great, he went above and beyond to help us get our first car, and we were very satisfied with the deal we got on the Our salesman Ahmad Al-Jallad was great, he went above and beyond to help us get our first car, and we were very satisfied with the deal we got on the vehicle. We cant thank Imperial Chevrolet enough! And Thanks to J.D. for his help too! More

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Great experience! Our salesman, Eduardo Ramirez, was outstanding!. He was very confident, knowledgeable, personable, and patient with us. We have never leased a vehic Our salesman, Eduardo Ramirez, was outstanding!. He was very confident, knowledgeable, personable, and patient with us. We have never leased a vehicle, but decided to give it a try this time with a 2019 Chevy Colorado. He explained the differences in purchase vs. lease options clearly to us. We would definitely deal with Eduardo again! More

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Plenty of stock with many options to choose from. We were sold on the Chevy Traverse due to it's updated styling, lots of leg room and trunk space coupled with Onstar and Sirius XM radio. This dealer We were sold on the Chevy Traverse due to it's updated styling, lots of leg room and trunk space coupled with Onstar and Sirius XM radio. This dealership also gave us more money for our trade-in compared to two other dealerships. We enjoyed working with Eduardo, he knows everything there is about the vehicle, seemed to like his job and had a positive attitude. More

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Totally Stress Free Experience I purchased a new car from Imperial Chevrolet yesterday. We walked through the parking lot and saw the car my wife and I wanted. Upon walking in we I purchased a new car from Imperial Chevrolet yesterday. We walked through the parking lot and saw the car my wife and I wanted. Upon walking in we were greeted by Crystal Floyd. She was very friendly and asked if she could help us. We told her we wanted to test drive a new Chevy Spark.. From that point on we knew we were going to purchase the vehicle. Crystal was so nice to work with. She was very easy to work with. Very knowledgeable and nice. We made the deal and then it was on to the finance manager Ahmad Al-Jallad. Let me tell you, I have always dreaded going into the finance managers office. Well it became a very easy process. Ahmad took all the stress away from it all. He joked with us and made us feel at ease. He did jump through hoops and had to sweat a little, but he made the deal work. In the end, not only did we get a new car, but we made two new friends. Thank you Crystal and Ahmad! More

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