Agustin Jauregui

Longo Toyota responded

We appreciate you taking the time to share feedback about your experience. My name is Laura Montes, Guest Relations Supervisor. I gave you a call and we briefly spoke, but I understand it wasn’t the right time for a conversation. If you’d like to further discuss your visit, please don’t hesitate to reach out to me directly at: D: (626) 580-6134 E: Laura.Montes@LongoToyota.com

Longo Toyota responded

We are ecstatic to hear about your 30 years of loyalty and the excellent customer service you received from Agustin. Your continued trust in our dealership means a great deal to us, and we're pleased that our quality of workmanship remains consistently high. We appreciate you taking the time to share your wonderful feedback and for giving us five stars all around. Thank you for being a valued Longo customer for nearly three decades.

Longo Toyota responded

We truly appreciate your feedback and are glad to hear that Agustin was helpful and knowledgeable. It’s great to know that he kept you updated and informed about future services recommended for your truck. We apologize for any inconvenience you experienced while trying to reach a live representative and appreciate your patience in booking your appointment online. Your input helps us improve our service, and we’ll work on making the scheduling process smoother. Team Longo

Longo Toyota responded

Thank you so much for your wonderful review! We’re so happy to hear that your experience with us stood out. At Longo Toyota, we take pride in using genuine Toyota parts and providing honest, transparent service. Our team always strives to recommend only what’s necessary to keep your vehicle running smoothly, while also letting you know if something can wait. It’s fantastic to know that you’ve felt valued and well-cared for during your visit.

Longo Toyota responded

Thank you for sharing your positive experience with us! We're so glad to hear that your visit was quick and easy, and that our team was able to provide helpful recommendations to keep your car in great shape. We pride ourselves on clear communication, and it’s great to know that you found our team both communicative and helpful. Longo Toyota

Longo Toyota responded

Thank you for your kind words and for sharing your feedback! We're so glad to hear that you enjoyed the great coupons, excellent service, and the added bonus of a car wash. We also love that you found our location convenient with Subway and Starbucks nearby – it's always nice to have a little something extra while you wait. Team Longo Toyota

Longo Toyota responded

Thank you so much for your kind words and for taking the time to share your experience on DealerRater! We're thrilled to hear that our advisors have been helpful and that you appreciate the personalized care we provide for your car. It's great to know that the history of your vehicle and our attention to its maintenance needs have made a positive difference for you. Team Longo Toyota

Longo Toyota responded

Thank you for your wonderful feedback! We're glad to hear that our team has been able to keep your vehicles in top condition. It's great to know that Agustin Jauregui went above and beyond to ensure all your maintenance needs were met. Longo Toyota

Longo Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you consistently have an excellent experience with our team at Longo. Your loyalty means a lot to us, and we’re grateful for the opportunity to continue serving you. Team Longo

Longo Toyota responded

From all of us at Longo Toyota, it's an honor to serve you. We truly appreciate your trust and look forward to continuing to meet all your automotive needs - Happy Holidays!