Agustin Jauregui

Longo Toyota responded

We're thrilled to hear that our team continues to make your visits smooth and enjoyable. Providing friendly, knowledgeable service is something we take great pride in, and it's wonderful to know it's making a difference. We truly appreciate your support and look forward to seeing you again soon!

Longo Toyota responded

Thank you for your feedback on DealerRater - Team Longo Toyota

Longo Toyota responded

We appreciate you posting your feedback about your recent experience with our Service Department. It's great to hear the service was provided in a timely manner and that the team was quick and professional. Hurry back - Team Longo

Longo Toyota responded

Thank you for sharing your experience with us. We're glad to hear that Agustin has been helpful each time you've visited and that you've received excellent service. Team Longo

Longo Toyota responded

We're glad to hear Agustin was helpful and able to assist you with a good discount to get your car fixed. We appreciate your kind words and are always here to provide honest, reliable service. Thanks again for choosing us! Longo Toyota

Longo Toyota responded

Thank you so much for taking the time to share your experience on DealerRater. We’re truly grateful for your kind words and for being a loyal customer over the years. It means a lot to hear that our team has consistently provided you with helpful, dependable service — it's exactly what we strive for every day. Team Longo

Longo Toyota responded

We appreciate you taking the time to share feedback about your experience. My name is Laura Montes, Guest Relations Supervisor. I gave you a call and we briefly spoke, but I understand it wasn’t the right time for a conversation. If you’d like to further discuss your visit, please don’t hesitate to reach out to me directly at: D: (626) 580-6134 E: Laura.Montes@LongoToyota.com

Longo Toyota responded

We are ecstatic to hear about your 30 years of loyalty and the excellent customer service you received from Agustin. Your continued trust in our dealership means a great deal to us, and we're pleased that our quality of workmanship remains consistently high. We appreciate you taking the time to share your wonderful feedback and for giving us five stars all around. Thank you for being a valued Longo customer for nearly three decades.

Longo Toyota responded

We truly appreciate your feedback and are glad to hear that Agustin was helpful and knowledgeable. It’s great to know that he kept you updated and informed about future services recommended for your truck. We apologize for any inconvenience you experienced while trying to reach a live representative and appreciate your patience in booking your appointment online. Your input helps us improve our service, and we’ll work on making the scheduling process smoother. Team Longo

Longo Toyota responded

Thank you so much for your wonderful review! We’re so happy to hear that your experience with us stood out. At Longo Toyota, we take pride in using genuine Toyota parts and providing honest, transparent service. Our team always strives to recommend only what’s necessary to keep your vehicle running smoothly, while also letting you know if something can wait. It’s fantastic to know that you’ve felt valued and well-cared for during your visit.