Agnes Pusztai
Agnes Pusztai at Family Ford of Enfield
Refer Me

Agnes Pusztai

service advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

Contact Me
4.8
513 Reviews
4.8

513 Reviews

Write a Review

514 Reviews of Agnes Pusztai

February 22, 2025

Dealership Rating
Employee Rating

Always get the service one would expect from Family Ford and its employees! Greg is the best and treats you as not only a customer but a friend as well! More

by STURGISGODA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 31, 2025

Dealership Rating
Employee Rating

Always a good experience going there. Have been going thrre for many many yrs and will continue to do so More

by CRAIGMX204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2025

Family Ford of Enfield responded

Thank you for your business and this review, Craig. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 27, 2025

Dealership Rating
Employee Rating

Agnes was on her way to lunch and stopped and took care of me. She went out of her way to retrieve my paperwork and see that I was checked out and directed me to my vehicle on her way out to lunch. More

by hpragl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Family Ford of Enfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Agnes met your expectations. Thank you for choosing Family Ford of Enfield, we look forward to having you as a valued customer for many years to come!

January 26, 2025

Dealership Rating
Employee Rating

Tried fixing my brake issue, would call and they said they were fixed. Went to pick up and they were still dropping to the floor 40 percent after they said they were fine. This happened 3 times! I had to More

by Tomjkozak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Billy Genereux, Rick Gordon

Jan 29, 2025

Family Ford of Enfield responded

Thank you for your review. We're sorry your visit didn't go as planned, Tom, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Jan 26, 2025

Tomjkozak responded

Unprofessional

January 23, 2025

Dealership Rating
Employee Rating

As usual, Agnes was very courteous and helpful. She completely explained all the service that was accomplished and handled all the warrantee paperwork associated with this work. More

by hpragl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2025

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

January 18, 2025

Dealership Rating
Employee Rating

Friendly service. Upfront with issues and didn’t pressure me to purchase items or have extra service done More

by allstarcenter21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2025

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield. We look forward to having you as one of our valued customers for many more years to come!

January 17, 2025

Dealership Rating
Employee Rating

Family Ford has always taken great care of our vehicles. The workers are very professional. More

by EDANDVED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin

Jan 18, 2025

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 15, 2025

Dealership Rating
Employee Rating

Helpful and knowledgeable. Listened to questions and took the time and answered all my questions. More

by BTORCIA1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Family Ford of Enfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 11, 2025

Dealership Rating
Employee Rating

Agnes went above and beyond to insure customer satisfaction. Checked all my accounts to insure she had all the facts to provide the right service More

by peterfiore0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2025

Family Ford of Enfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Agnes and our team, and we look forward to working with you again.

January 10, 2025

Dealership Rating
Employee Rating

From driving in the door to leaving the premises, all went very well and can be expected by any cuctomer. More

by GERALD.R.PARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2025

Family Ford of Enfield responded

It's great to hear that we were able to help you out, Gerald. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

1
...

Dealership Inventory (196 Vehicles)

new 2024 Ford F-150 car, priced at $60,304
2024 Ford F-150
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford F-150 car, priced at $47,832
2024 Ford F-150
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Ranger car, priced at $40,075
2025 Ford Ranger
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2024 Ford F-150 car, priced at $65,467
2024 Ford F-150
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford F-350 car, priced at $62,721
2024 Ford F-350
new
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive
new 2023 Ford Bronco car, priced at $59,764
2023 Ford Bronco
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive