Adrienne Cross

Overall good experience, great vehicle selection. Only complaint is that there where some issues with the used car i bought, I was told by my sales person they will take care of it, have been calli Only complaint is that there where some issues with the used car i bought, I was told by my sales person they will take care of it, have been calling him and emailing him, he did respond but every time it's the same answer " let me check on that and get back to you" No call backs or emails and it's been weeks. He made promises to take care of us and didn't simple as that. More

by HERNANDEZJUANDANIEL.13 Verified Customer Verified Customer

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Super easy no hassle. Went in and test drove exactly what I wanted Best buy experience I've ever had Went in and test drove exactly what I wanted Best buy experience I've ever had More

by DORALOLIVAREZ Verified Customer Verified Customer

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First I told the salesman I did not want a swap car from any other dealership Well the salesman lied and got this car from Peoria dealership drove to Browns with 87 miles on speedometer and a broken windshi any other dealership Well the salesman lied and got this car from Peoria dealership drove to Browns with 87 miles on speedometer and a broken windshield The salesman did what He wanted to do for himself And also has a rattle in the dash Not happy at all with the deal Also went to pick the cat up did not even remembered I was coming in to pick up the car Didn’t even tell me there was a broken windshield he was hoping I was going to just pick it up and not see it over all it was a bad experience for me buying a car from Brown’s More

by LISNOSEKER Verified Customer Verified Customer

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Good selection of vehicles Comfortable environment for making a car purchase Professional courteous and personable staff making a car purchase Professional courteous and personable staff More

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I found the car I wanted online and James Gutierrez was very good about returning phone calls, sending me videos of the vehicle and answering any questions I had promptly. Everyone at this dealership was g very good about returning phone calls, sending me videos of the vehicle and answering any questions I had promptly. Everyone at this dealership was great to work with. I would highly recommend them for your next vehicle purchase! More

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Super easy to work with the folks at Brown GMC. Sean made for a smooth transaction without even having to step foot in the dealership. I live about an hour away and work a lot so it was nice being Sean made for a smooth transaction without even having to step foot in the dealership. I live about an hour away and work a lot so it was nice being able to do everything remote. They even dropped my vehicle off to me. I would recommend this dealer. More

by AZ Verified Customer Verified Customer

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The sales team was fantastic, so I brought my car in for repair and the service team accused me of lying so not a fan of Henry Brown right now. Not sure where I will take my truck when I need servicing but repair and the service team accused me of lying so not a fan of Henry Brown right now. Not sure where I will take my truck when I need servicing but I doubt it will be Henry Browns service department. More

by PIER41 Verified Customer Verified Customer

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Dwight was a nice guy, but didn't finish the deal with him because he wasn't working the next day. Plus, he told me over the phone there would be no wiggle room on the vehicle and that other people were i him because he wasn't working the next day. Plus, he told me over the phone there would be no wiggle room on the vehicle and that other people were interested in it. Come to find out the next day the gas tank was exactly at 14 miles left right where it was when I test drove the vehicle. Dwayne was smooth! Adrienne was great and very nice. The reason for the four stars is one the try and force you to get the auto butler ($399.00) and icon (lo jack) for $699.00. Was told they come with the vehicle, was able to get the auto butler out of the deal. In hind sight should have gotten the icon off there two, after looking at the app it's nothing special and not worth the money (kind of felt cheated there). The other issue, I was an out of state buyer. I really felt like I didn't need to pay the almost $1000.00 AZ registration and licensing fees knowing I would have to pay those in CA too. Don't know if I would buy another car there or not, if I do I will definitely not allow those extra charges next time. More

by RMALLSPORTS Verified Customer Verified Customer

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Great experience! Rickie had the car I was interested in detailed and ready to go. He answered all my questions and was pleasant to deal with. Low pressure buying. W Rickie had the car I was interested in detailed and ready to go. He answered all my questions and was pleasant to deal with. Low pressure buying. Will definitely recommend Rickie & Henry Brown Buick to friends and family. More

by PETEMOO Verified Customer Verified Customer

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Mixed emotions I went in looking for a specific used car that had all the features I wanted. It wasn’t there so I was showed a new car that was supposed to have all the features I wanted and it doesn’t and that had all the features I wanted. It wasn’t there so I was showed a new car that was supposed to have all the features I wanted and it doesn’t and now I feel stuck More

by Davida Verified Customer Verified Customer

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