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Adrian Turnbull
Adrian Turnbull at Mall of Georgia Ford
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Adrian Turnbull

Internet Sales Manager

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

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4.4
150 Reviews
4.4

150 Reviews

Write a Review

150 Reviews of Adrian Turnbull

September 19, 2024

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Employee Rating

Awesome service. Provided vehicle wanted at great price. Highly recommend using this dealership and sales staff More

by nancystottswebb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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September 18, 2024

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Employee Rating

We have purchased 5vehicles over the past several years and there pricing seems to be getting very unstable. The sales staff are superb but the pricing is out of control with ford More

by RichBlithe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James King, Andy Stanley

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September 14, 2024

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Employee Rating

The waiting area is excellent, the service is excellent and the whole environment is very pleasant. More

by juan1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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Sep 17, 2024

Mall of Georgia Ford responded

Thank you for the great feedback! We're delighted to hear that you enjoyed our waiting area and found our service and environment to be excellent. We strive to create a pleasant experience for all our customers, and it's wonderful to know we succeeded. If you need anything else or have any questions, feel free to let us know!

September 14, 2024

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Employee Rating

The Service worked well with me to make sure that I received the right service for my vehicle. More

by Mlucasjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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Sep 17, 2024

Mall of Georgia Ford responded

Thank you for your feedback! We’re glad to hear that our service team worked diligently to ensure you received the right service for your vehicle. Providing tailored solutions is a priority for us, and we’re pleased to know that our efforts made a positive impact on your experience. If you have any more needs or questions in the future, don’t hesitate to reach out. Thanks again for choosing us!

September 13, 2024

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Employee Rating

They are very nice and kind,they get everything done right away always take care of the costumer nicely More

by TITOREYES09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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Sep 17, 2024

Mall of Georgia Ford responded

Thank you for your kind words! We’re delighted to hear that you had a positive experience with our team and that we were able to meet your needs promptly and effectively. Your satisfaction is our top priority, and we’re here to ensure you always receive excellent service. If there’s anything more we can do for you, please let us know. We look forward to seeing you again!

September 06, 2024

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Employee Rating

no communication you were texting me form someone that was on vacation so noone saw my request. every time i book it they never see my service plan and try and charge me. i paid for the top detail package More

by gary.miller1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James King, Joshua Carter, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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Sep 13, 2024

Mall of Georgia Ford responded

Thank you for bringing your recent service experience at Mall of Georgia Ford to our attention. We sincerely apologize for the communication issues, confusion regarding your service plan, and the overall quality of the detail service you received. This falls short of the exceptional service we strive to provide. To address these concerns directly and ensure a more positive outcome, we would like to connect you with David Blood, our Fixed Ops Director, at dblood@vtaig.com. Thank you for your understanding.

August 16, 2024

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Employee Rating

Excellent timely service and explanation of maintenance performed by service team on my F 350 . More

by jvsheppard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 20, 2024

Mall of Georgia Ford responded

Thank you for your kind words! We're thrilled to hear that you were satisfied with the timely service and explanation provided by our service team on your F-350. Your satisfaction is our top priority.

August 01, 2024

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Employee Rating

Had a very good experience at my recent visit to the Mall of Georgia Ford. Would recommend to others. More

by RONWALLACE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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July 28, 2024

Dealership Rating
Employee Rating

Very friendly and easy to deal with will check with them when I’m ready for another ford More

by MSSMITTY2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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Aug 01, 2024

Mall of Georgia Ford responded

We're thrilled to hear that you had a positive experience at Mall of Georgia Ford! We appreciate you taking the time to share your kind words. It's our pleasure to make the car-buying process as easy and enjoyable as possible.

July 19, 2024

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Employee Rating

Hi Brian was very kind and very well , the pick up service and drop off was amazing help to me, I’m disabled now and someone call me to offer free pick up service and work perfect to me . Tks More

by leonardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

Report | Print
Jul 25, 2024

Mall of Georgia Ford responded

Thank you so much for your kind review! We strive to make every experience convenient and accommodating, especially for our customers with specific needs. Your feedback is greatly appreciated, and we're here to assist you anytime you need. Thank you for choosing Mall of Georgia Ford!

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